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Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Search found 19 matches

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by tabletone
Thu 28. Feb 2019, 14:44
Forum: Pen Displays
Topic: Wacom 16 pro and dell G5 5587
Replies: 18
Views: 621

Re: Wacom 16 pro and dell G5 5587

Problem is because dell computers TB 3 port is not compatible with USB-C 3.1 Gen 1 data transmission . They only works with USB-C 3.1 Gen 2. ( Cintiq pro 16 is USB-C 3.1 Gen 1 data transmission ) Did you try this ? Wacom cintiq pro to Thunderbolt 3 cable to wacom link plus to Thunderbolt 3 cable to ...
by tabletone
Fri 28. Jul 2017, 03:43
Forum: Pen Displays
Topic: New 24-and 32-inch Wacom Cintiq Pro . Don´t buy
Replies: 4
Views: 3574

New 24-and 32-inch Wacom Cintiq Pro . Don´t buy

Unbelievable !!! Wacom is going to release a new 24- and 32-inch Wacom Cintiq Pro They didn´t fix the problems with the 13 and 16 cintiq pro and they don´t answer to the customers and now they want to release two new models I bought a cintiq pro 16 and I couldn´t work with my dell xps . I asked to w...
by tabletone
Wed 26. Jul 2017, 13:20
Forum: Pen Displays
Topic: Stylus still draws when hovering above Cintiq in Photoshop CC 2017
Replies: 3
Views: 2584

Re: Stylus still draws when hovering above Cintiq in Photoshop CC 2017

Wacom1 , Could you please answer to other questions ?

Are there thunderbolt 3 problems using dell xps 9560 and cintiq pro 16 ?
by tabletone
Sat 22. Jul 2017, 22:50
Forum: Pen Displays
Topic: No Data cintiq pro 16 - Thunderbolt 3
Replies: 22
Views: 11626

Re: No Data cintiq pro 16 - Thunderbolt 3

Hi , did you try to update the bios ( Dell released a new bios update and they did some changes in the usb-c port )

I am interested to know if you are lucky with this solution

A greeting
by tabletone
Mon 22. May 2017, 14:03
Forum: Pen Displays
Topic: Thunderbolt 3 to Cintiq Pro 13
Replies: 7
Views: 4820

Re: Thunderbolt 3 to Cintiq Pro 13

Anyone knows if the problem is fixed with the last dell xps 9560 bios update ?
by tabletone
Mon 22. May 2017, 14:01
Forum: Pen Displays
Topic: No Data cintiq pro 16 - Thunderbolt 3
Replies: 22
Views: 11626

Re: No Data cintiq pro 16 - Thunderbolt 3

Anyone knows if the problem is fixed with the last dell xps 9560 bios update ?
by tabletone
Sat 29. Apr 2017, 04:26
Forum: Pen Displays
Topic: Thunderbolt 3 to Cintiq Pro 13
Replies: 7
Views: 4820

Re: Thunderbolt 3 to Cintiq Pro 13

I think that now dell and wacom know the problem .

I spoke with both but I couldn´t find any solution and I can tell you that I tried all the possibilities .
by tabletone
Sat 29. Apr 2017, 04:22
Forum: Pen Displays
Topic: No Data cintiq pro 16 - Thunderbolt 3
Replies: 22
Views: 11626

Re: No Data cintiq pro 16 - Thunderbolt 3

I have a dell xps 9560 too . Finally I sent back the cintiq to the store . I don´t know what is the problem . My cintiq was working two times around 20 minutes each time but there are someting wrong in the usb-c cintiq connector . When I moved the cable in the usb-c cintiq connector , the signal was...
by tabletone
Sat 29. Apr 2017, 04:10
Forum: Pen Displays
Topic: Cintiq Pro 16 - Pen & Touch not working, and keyboard lag
Replies: 10
Views: 4094

Re: Cintiq Pro 16 - Pen & Touch not working, and keyboard lag

If you want 4K you have to use the first usb-c port
by tabletone
Tue 18. Apr 2017, 22:22
Forum: Pen Displays
Topic: No Data cintiq pro 16 - Thunderbolt 3
Replies: 22
Views: 11626

Re: No Data cintiq pro 16 - Thunderbolt 3

Yes , I tried all wacom drivers that I found .

Now I will try with an external wifi card to see if that helps . If I find a solution I will write it here

Thanks again and a greeting

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