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Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

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Search found 19 matches

by tabletone
Thu 28. Feb 2019, 14:44
Forum: Pen Displays
Topic: Wacom 16 pro and dell G5 5587
Replies: 18
Views: 1887

Re: Wacom 16 pro and dell G5 5587

Problem is because dell computers TB 3 port is not compatible with USB-C 3.1 Gen 1 data transmission . They only works with USB-C 3.1 Gen 2. ( Cintiq pro 16 is USB-C 3.1 Gen 1 data transmission ) Did you try this ? Wacom cintiq pro to Thunderbolt 3 cable to wacom link plus to Thunderbolt 3 cable to ...
by tabletone
Fri 28. Jul 2017, 03:43
Forum: Pen Displays
Topic: New 24-and 32-inch Wacom Cintiq Pro . Don´t buy
Replies: 4
Views: 4264

New 24-and 32-inch Wacom Cintiq Pro . Don´t buy

Unbelievable !!! Wacom is going to release a new 24- and 32-inch Wacom Cintiq Pro They didn´t fix the problems with the 13 and 16 cintiq pro and they don´t answer to the customers and now they want to release two new models I bought a cintiq pro 16 and I couldn´t work with my dell xps . I asked to w...
by tabletone
Wed 26. Jul 2017, 13:20
Forum: Pen Displays
Topic: Stylus still draws when hovering above Cintiq in Photoshop CC 2017
Replies: 3
Views: 3411

Re: Stylus still draws when hovering above Cintiq in Photoshop CC 2017

Wacom1 , Could you please answer to other questions ?

Are there thunderbolt 3 problems using dell xps 9560 and cintiq pro 16 ?
by tabletone
Sat 22. Jul 2017, 22:50
Forum: Pen Displays
Topic: No Data cintiq pro 16 - Thunderbolt 3
Replies: 22
Views: 14336

Re: No Data cintiq pro 16 - Thunderbolt 3

Hi , did you try to update the bios ( Dell released a new bios update and they did some changes in the usb-c port )

I am interested to know if you are lucky with this solution

A greeting
by tabletone
Mon 22. May 2017, 14:03
Forum: Pen Displays
Topic: Thunderbolt 3 to Cintiq Pro 13
Replies: 7
Views: 5709

Re: Thunderbolt 3 to Cintiq Pro 13

Anyone knows if the problem is fixed with the last dell xps 9560 bios update ?
by tabletone
Mon 22. May 2017, 14:01
Forum: Pen Displays
Topic: No Data cintiq pro 16 - Thunderbolt 3
Replies: 22
Views: 14336

Re: No Data cintiq pro 16 - Thunderbolt 3

Anyone knows if the problem is fixed with the last dell xps 9560 bios update ?
by tabletone
Sat 29. Apr 2017, 04:26
Forum: Pen Displays
Topic: Thunderbolt 3 to Cintiq Pro 13
Replies: 7
Views: 5709

Re: Thunderbolt 3 to Cintiq Pro 13

I think that now dell and wacom know the problem .

I spoke with both but I couldn´t find any solution and I can tell you that I tried all the possibilities .
by tabletone
Sat 29. Apr 2017, 04:22
Forum: Pen Displays
Topic: No Data cintiq pro 16 - Thunderbolt 3
Replies: 22
Views: 14336

Re: No Data cintiq pro 16 - Thunderbolt 3

I have a dell xps 9560 too . Finally I sent back the cintiq to the store . I don´t know what is the problem . My cintiq was working two times around 20 minutes each time but there are someting wrong in the usb-c cintiq connector . When I moved the cable in the usb-c cintiq connector , the signal was...
by tabletone
Sat 29. Apr 2017, 04:10
Forum: Pen Displays
Topic: Cintiq Pro 16 - Pen & Touch not working, and keyboard lag
Replies: 10
Views: 5676

Re: Cintiq Pro 16 - Pen & Touch not working, and keyboard lag

If you want 4K you have to use the first usb-c port
by tabletone
Tue 18. Apr 2017, 22:22
Forum: Pen Displays
Topic: No Data cintiq pro 16 - Thunderbolt 3
Replies: 22
Views: 14336

Re: No Data cintiq pro 16 - Thunderbolt 3

Yes , I tried all wacom drivers that I found .

Now I will try with an external wifi card to see if that helps . If I find a solution I will write it here

Thanks again and a greeting

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