New drivers posted for Mac and Win, version 6.3.25. Now supporting OSX High Sierra. Windows driver 6.3.25-3 is updated to versiob 6.3.25-5 now to fix an issue with the WL Kit. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Search found 5 matches

by YairHerrera
Tue 18. Apr 2017, 21:47
Forum: Pen Displays
Topic: No Data cintiq pro 16 - Thunderbolt 3
Replies: 22
Views: 4269

Re: No Data cintiq pro 16 - Thunderbolt 3

Have you tried also install older versions of the tablet driver?
For this I would first uninstall and delete all the folders from program files and etc. Restart and then try with one or two versions. If there are.
by YairHerrera
Tue 18. Apr 2017, 21:38
Forum: Pen Displays
Topic: No Data cintiq pro 16 - Thunderbolt 3
Replies: 22
Views: 4269

Re: No Data cintiq pro 16 - Thunderbolt 3

Well, I guess the only thing to discard is to try it on a different pc with thunderbolt 3. Of course, they don't grow in every corner. But it's the only way to know for sure if it's the tablet. By the way I read that it's the TOP LEFT port that should be use to conect to the pc. Some couldn't get 4k...
by YairHerrera
Tue 18. Apr 2017, 21:07
Forum: Pen Displays
Topic: No Data cintiq pro 16 - Thunderbolt 3
Replies: 22
Views: 4269

Re: No Data cintiq pro 16 - Thunderbolt 3

If you mention that the tablet works fine with the wacom link. Then it must be something with the usbc conection. Drivers or cable. I would try using a different usb c port in the wacom... And get a new cable. It should be a thundebolt 3 cable. Just to test. That's the cheapest option. And i mention...
by YairHerrera
Fri 14. Apr 2017, 17:21
Forum: Pen Displays
Topic: No Data cintiq pro 16 - Thunderbolt 3
Replies: 22
Views: 4269

Re: No Data cintiq pro 16 - Thunderbolt 3

Also I found this online. Are your thunderbolt 3 drivers updated? I hope it helps

http://plugable.com/thunderbolt-3/support/

http://plugable.com/2016/06/30/investig ... n-laptops/
by YairHerrera
Fri 14. Apr 2017, 15:05
Forum: Pen Displays
Topic: No Data cintiq pro 16 - Thunderbolt 3
Replies: 22
Views: 4269

Re: No Data cintiq pro 16 - Thunderbolt 3

Hey, I plan to get a new pc with thunderbolt 3 and a wcp16 in a couple of months, so I'm just reading in advance to see what problems I might encounter. So... I hope you don't mind me asking, but... are you conecting the display only to the xps with the thunderbolt 3? I ask this because as far as I ...

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