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Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Mac OS 10.15 Catalina Beta:
https://www.wacom.com/en-us/support?guideId=015-916

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Please register our products on https://www.wacom.com/register
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Search found 5 matches

by Nilodia
Thu 15. Jun 2017, 06:21
Forum: Pen Displays
Topic: Wacom: Can you please address the Wavy Line Issue on the Cintiq Pro 16?
Replies: 4
Views: 6562

Re: Wacom: Can you please address the Wavy Line Issue on the Cintiq Pro 16?

Now it's been one month without a response (not to mention all the earlier posts about the same issue). I've seen many people in Wacom-related forums ask if they should buy a Cintiq Pro and getting the answer "I wouldn't recommend it as long as the wavy line issue persists" from Cintiq own...
by Nilodia
Thu 15. Jun 2017, 06:09
Forum: Pen Displays
Topic: Cintiq Pro 16 with USB-C, but still no 4K?
Replies: 3
Views: 3554

Re: Cintiq Pro 16 with USB-C, but still no 4K?

Sorry, I have no answer, but I want to ask you if the USB-C card was a Sunix UPD2018?
by Nilodia
Mon 15. May 2017, 22:32
Forum: Pen Displays
Topic: Cintiq pro 16 - touch works on wrong display
Replies: 9
Views: 15157

Re: Cintiq pro 16 - touch works on wrong display

I want to know the same thing as the original poster. Sometimes touch works on the Cintiq Pro 16, but most of the time it only affects my main (non-touch) monitor and messes up the windows I have open there, and I haven't figured out what makes it switch or how to keep touch working on the Cintiq. A...
by Nilodia
Tue 25. Apr 2017, 16:54
Forum: Pen Displays
Topic: Current Issues with the Cintiq 16 and MSP16 (Video)
Replies: 16
Views: 9472

Re: Current Issues with the Cintiq 16 and MSP16 (Video)

The problem with wavy lines was solved in the 6.3.21-8 driver. No, it wasn't, at least not for the Cintiq Pro 16. TheNoLifeKing started this thread with a video showing wavy lines, and writing: "In Mac and in Windows my Cintiq 16 had wobbly lines even with the most recent update." Here's...
by Nilodia
Sun 23. Apr 2017, 08:17
Forum: Pen Displays
Topic: Current Issues with the Cintiq 16 and MSP16 (Video)
Replies: 16
Views: 9472

Re: Current Issues with the Cintiq 16 and MSP16 (Video)

Thank you for your videos!

Can anyone from Wacom confirm that they are working on fixing the wavy line problem? I was planning to buy a Cintiq Pro 16 within two weeks, but I need to be able to draw straight lines slowly.

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