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Dear customer, due to cookie policies we cannot allow embedding pictures from 3rd party sites any more.
In case you want to show our support teams a picture, open a case at http://www.wacom.com/support/contact-support
Thanks for your understanding.
Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
About ARM architecture-based computer support:
Check our FAQ: Does the Wacom driver support ARM architecture-based computers?
eStore Shipping
Please note that reduced UPS service might affect your region due to CoVid-19 situation. See updated details for UPS serviceshttps://www.ups.com/de/en/service-alerts.page?id=alert1
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Search found 8 matches
- Mon 4. Jun 2018, 12:21
- Forum: Pen Computers
- Topic: Constant need to calibrate and settings that reset
- Replies: 2
- Views: 6364
Re: Constant need to calibrate and settings that reset
I downloaded the new drivers (31 May 2018) with the hope that all will be fixed. Unfortunately it is worse and my "tricks" didn't work. I don't have the time to figure it out so I reverted to the previous drivers that I can get to work with the tricks I explained above.
- Fri 4. May 2018, 06:29
- Forum: Pen Computers
- Topic: Constant need to calibrate and settings that reset
- Replies: 2
- Views: 6364
Constant need to calibrate and settings that reset
I'm reworking this from what I posted yesterday in reply to a similar topic under the Pen Displays section of the forum. My wife is on a Macbook Pro on macOS High Sierra with a Wacom Cintiq Companion Hybrid. I have been trying the whole day without any luck to solve this problem. This has been an is...
- Thu 3. May 2018, 14:55
- Forum: Pen Tablets
- Topic: Wacom Setup Wizard opens every time I turn on my tablet
- Replies: 20
- Views: 14034
Re: Wacom Setup Wizard opens every time I turn on my tablet
My wife is on a Macbook Pro on macOS High Sierra with a Wacom Cintiq Companion Hybrid. I have been trying the whole day without any luck to solve what seems like the same or similar issue. This has been an issue for quite a couple of weeks so I can't say when exactly it started, but my wife has been...
- Fri 21. Apr 2017, 09:36
- Forum: Pen Displays
- Topic: New MacOS drivers!?
- Replies: 23
- Views: 18822
Re: New MacOS drivers!?
I don't have any problems because I reinstalled El Capitan and everything is working perfectly. I am responding to this thread where some of the users - refer to the replies by dcturner and genericusername - indicate that they have problems with sticky keys. As such, it seems that you should be awar...
- Fri 21. Apr 2017, 07:59
- Forum: Pen Displays
- Topic: macOS Sierra 10.12.4 + 6.3.21-8 drivers
- Replies: 8
- Views: 8932
Re: macOS Sierra 10.12.4 + 6.3.21-8 drivers
Unless you have software that only works on Sierra, I will strongly suggest that you rollback or go through the effort of completely reinstalling El Capitan. Everything is working like it should and fast (even with the latest 6.3.21-8 drivers). I'll never upgrade too soon again (without assurance fr...
- Fri 21. Apr 2017, 07:17
- Forum: Pen Displays
- Topic: New MacOS drivers!?
- Replies: 23
- Views: 18822
Re: New MacOS drivers!?
When can we expect new drivers to fix / unbreak sticky keys? I went through the very time-consuming process of reinstalling El Capitan, and everything else, from scratch on my wife's Mac so that she could work again (and stop driving me crazy through her frustrations). I'll only think of upgrading h...
- Fri 21. Apr 2017, 07:06
- Forum: Pen Displays
- Topic: Sorry WACOM, Sierra and CintiqQHD = still doesn´t work
- Replies: 3
- Views: 4175
Re: Sorry WACOM, Sierra and CintiqQHD = still doesn´t work
I won't make the mistake again of upgrading until long after the coast is clear e.g. no complaints on the forum. Between my wife as the illustrator and me as her IT guy, we both lost 2 - 3 days where we couldn't work while I was trying to help her to get her Wacom on Mac responding such that she cou...
- Fri 21. Apr 2017, 06:59
- Forum: Pen Displays
- Topic: Revert from Sierra to El Capitan
- Replies: 1
- Views: 2435
Re: Revert from Sierra to El Capitan
Same story here. I'm not the illustrator, my wife is, but I'm her IT guy which means this became my huge problem. I can confirm that everything is working like a dream (also with the latest 6.3.21-8) drivers. In all honesty, with day to day use, we can't even tell the difference between my Mac on Si...