Wacom Customer Support page: https://support.wacom.com/

Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916

Mac OS 10.15.4 Update:
What does the Mac OS warning message “Legacy System Extension” mean and why am I seeing it?

eStore Shipping
Please note that reduced UPS service might affect your region due to CoVid-19 situation. See updated details for UPS serviceshttps://www.ups.com/de/en/service-alerts.page?id=alert1

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Search found 20 matches

by dsaponaro
Tue 14. Jan 2020, 18:56
Forum: Drivers
Topic: Mac - Tablet selects everything / won't deselect
Replies: 15
Views: 8829

Re: Mac - Tablet selects everything / won't deselect

The modifier key issues are absolutely still present with the most current version of the driver (6.3.38-3). The issue is not application-specific as it happens, in my experience, randomly across any app. In the 3 and a half years of owning the Cintiq 27QHDT, it has never functioned as advertised. T...
by dsaponaro
Thu 9. Jan 2020, 16:48
Forum: Drivers
Topic: Stuck modifier key issue (Yup, still there.)
Replies: 5
Views: 1502

Stuck modifier key issue (Yup, still there.)

From the driver's latest release notes... "We fixed an issue which caused modifiers (shift, control, etc.) triggered from ExpressKeys, Pen Buttons, or the eraser to not function correctly when coupled with the keyboard." This has not been fixed. In the 3 and a half years of owning the Cint...
by dsaponaro
Mon 15. Oct 2018, 17:41
Forum: Pen Displays
Topic: Front most app window looses focus on Mac with Wacom driver installed
Replies: 3
Views: 1310

Re: Front most app window looses focus on Mac with Wacom driver installed

Hello, Thank you for your response. There has been several instances where similar issues were reported by other Mac users but not always related to Wacom. There are several threads you can find on google as well. Yes, Ive already researched and found several threads online through google as you sug...
by dsaponaro
Fri 12. Oct 2018, 19:38
Forum: Pen Displays
Topic: 27QHDT Color Calibration and Display Tech Type
Replies: 6
Views: 3848

Re: 27QHDT Color Calibration and Display Tech Type

wacom5 wrote:For Cintiq 27QHD you should use White LED/GB-LED.


Thank you for the response but this doesn't answer the question. There can only be one technology type. It would have to be either White LED or GB-LED. It cant be both as you've indicated. Can anyone follow up?
by dsaponaro
Fri 12. Oct 2018, 19:33
Forum: Pen Tablets
Topic: Front most app window looses focus on Mac with Wacom driver installed
Replies: 1
Views: 822

Front most app window looses focus on Mac with Wacom driver installed

Posted this in the Pen Displays forum as well being as Im experiencing eh issue with both Cintiq and Intuos... Anyone else confirm the following issue? Or ideally, offer a solution. On Mac OS (Currently with Mojave but also exhibited behavior on High Sierra) the front most application window looses ...
by dsaponaro
Fri 12. Oct 2018, 19:31
Forum: Pen Displays
Topic: Front most app window looses focus on Mac with Wacom driver installed
Replies: 3
Views: 1310

Front most app window looses focus on Mac with Wacom driver installed

Anyone else confirm the following issue? Or ideally, offer a solution. On Mac OS (Currently with Mojave but also exhibited behavior on High Sierra) the front most application window looses focus at random. For instance when working in any program wether it be with image editing or even just an inter...
by dsaponaro
Fri 22. Jun 2018, 23:10
Forum: Pen Displays
Topic: Front active window looses focus at random in Mac OS with latest driver
Replies: 0
Views: 1543

Front active window looses focus at random in Mac OS with latest driver

Anyone else having an issue with the latest Wacom driver causing an issue on Mac OS where the front most active window looses focus randomly? For instance... say your working in Photoshop and at random the active window with the document your working on simply recedes to the background as if clickin...
by dsaponaro
Sun 22. Oct 2017, 16:30
Forum: Pen Displays
Topic: iMac 5k late 2016 & Cintiq 27QHD
Replies: 3
Views: 2331

Re: iMac 5k late 2016 & Cintiq 27QHD

Let me rephrase that. The setup works great as far as connecting the display to the iMac. The Cintiq does have the usual mess of driver bugs since its release though.
by dsaponaro
Wed 18. Oct 2017, 17:44
Forum: Pen Displays
Topic: iMac 5k late 2016 & Cintiq 27QHD
Replies: 3
Views: 2331

Re: iMac 5k late 2016 & Cintiq 27QHD

Just got the same setup and works great!

Go to advanced search