Wacom Customer Support page: https://support.wacom.com/

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Touch not working correctly after Driver 6.3.33-5 update for Mac:
http://forum.wacom.eu/viewtopic.php?f=11&t=2581

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

European Warehouse Inventory:
The European team will be doing inventory from the 27th to the 29th of March. This means that short delays will repairs, order shipping and refunds will occur. We expect to get back to normal schedule on the 1st of April.

Search found 18 matches

Go to advanced search

by dsaponaro
Mon 15. Oct 2018, 17:41
Forum: Pen Displays
Topic: Front most app window looses focus on Mac with Wacom driver installed
Replies: 3
Views: 378

Re: Front most app window looses focus on Mac with Wacom driver installed

Hello, Thank you for your response. There has been several instances where similar issues were reported by other Mac users but not always related to Wacom. There are several threads you can find on google as well. Yes, Ive already researched and found several threads online through google as you sug...
by dsaponaro
Fri 12. Oct 2018, 19:38
Forum: Pen Displays
Topic: 27QHDT Color Calibration and Display Tech Type
Replies: 6
Views: 2066

Re: 27QHDT Color Calibration and Display Tech Type

wacom5 wrote:For Cintiq 27QHD you should use White LED/GB-LED.


Thank you for the response but this doesn't answer the question. There can only be one technology type. It would have to be either White LED or GB-LED. It cant be both as you've indicated. Can anyone follow up?
by dsaponaro
Fri 12. Oct 2018, 19:33
Forum: Pen Tablets
Topic: Front most app window looses focus on Mac with Wacom driver installed
Replies: 1
Views: 267

Front most app window looses focus on Mac with Wacom driver installed

Posted this in the Pen Displays forum as well being as Im experiencing eh issue with both Cintiq and Intuos... Anyone else confirm the following issue? Or ideally, offer a solution. On Mac OS (Currently with Mojave but also exhibited behavior on High Sierra) the front most application window looses ...
by dsaponaro
Fri 12. Oct 2018, 19:31
Forum: Pen Displays
Topic: Front most app window looses focus on Mac with Wacom driver installed
Replies: 3
Views: 378

Front most app window looses focus on Mac with Wacom driver installed

Anyone else confirm the following issue? Or ideally, offer a solution. On Mac OS (Currently with Mojave but also exhibited behavior on High Sierra) the front most application window looses focus at random. For instance when working in any program wether it be with image editing or even just an inter...
by dsaponaro
Fri 22. Jun 2018, 23:10
Forum: Pen Displays
Topic: Front active window looses focus at random in Mac OS with latest driver
Replies: 0
Views: 426

Front active window looses focus at random in Mac OS with latest driver

Anyone else having an issue with the latest Wacom driver causing an issue on Mac OS where the front most active window looses focus randomly? For instance... say your working in Photoshop and at random the active window with the document your working on simply recedes to the background as if clickin...
by dsaponaro
Sat 16. Jun 2018, 21:04
Forum: Pen Displays
Topic: 27QHDT Color Calibration and Display Tech Type
Replies: 6
Views: 2066

Re: 27QHDT Color Calibration and Display Tech Type

Bump?
by dsaponaro
Sun 22. Oct 2017, 16:30
Forum: Pen Displays
Topic: iMac 5k late 2016 & Cintiq 27QHD
Replies: 3
Views: 1456

Re: iMac 5k late 2016 & Cintiq 27QHD

Let me rephrase that. The setup works great as far as connecting the display to the iMac. The Cintiq does have the usual mess of driver bugs since its release though.
by dsaponaro
Wed 18. Oct 2017, 17:44
Forum: Pen Displays
Topic: iMac 5k late 2016 & Cintiq 27QHD
Replies: 3
Views: 1456

Re: iMac 5k late 2016 & Cintiq 27QHD

Just got the same setup and works great!
by dsaponaro
Wed 6. Sep 2017, 17:57
Forum: Pen Displays
Topic: 27QHDT Color Calibration and Display Tech Type
Replies: 6
Views: 2066

27QHDT Color Calibration and Display Tech Type

HI all, I just recently purchased a Cintiq 27QHD Touch display and am trying to color calibrate it with the X-Rite color Munki Display profiler. It is asking for the display backlight technology type. And lists the following options: CCFL Wide Gamut CCFL White LED RGB LED OLED Plasma GB-LED (RG Phos...
by dsaponaro
Wed 19. Jul 2017, 15:24
Forum: Pen Displays
Topic: 27" QHD TOUCH (Or no touch.....)
Replies: 2
Views: 1581

Re: 27" QHD TOUCH (Or no touch.....)

Agreed. Ive had my 27" Cintiq touch a bit over a year now and the touch has been terrible. Unreliable and flaky at best. I've shut it off as it its more of a hinderance and slows down my workflow because of unreliableness. With Touch not working and the CONSTANT driver issues Ive been thoroughl...

Go to advanced search