News 20.07.2020:
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Dear customer, due to cookie policies we cannot allow embedding pictures from 3rd party sites any more.
In case you want to show our support teams a picture, open a case at http://www.wacom.com/support/contact-support
Thanks for your understanding.
Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
About ARM architecture-based computer support:
Check our FAQ: Does the Wacom driver support ARM architecture-based computers?
eStore Shipping
Please note that reduced UPS service might affect your region due to CoVid-19 situation. See updated details for UPS serviceshttps://www.ups.com/de/en/service-alerts.page?id=alert1
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Search found 21 matches
- Fri 3. Jul 2020, 20:40
- Forum: Pen Displays
- Topic: How good is the touch feature?
- Replies: 8
- Views: 2732
Re: How good is the touch feature?
The touch "feature" on the Cintiq 27QHDT is terrible. It has NEVER worked properly during the past 3 years of ownership even through several driver updates. Palm rejection stinks and often mistakes the hand for a brush. Navigation is sporadic... For instance, while painting in PS and attem...
- Tue 14. Jan 2020, 18:56
- Forum: Drivers
- Topic: Mac - Tablet selects everything / won't deselect
- Replies: 15
- Views: 13669
Re: Mac - Tablet selects everything / won't deselect
The modifier key issues are absolutely still present with the most current version of the driver (6.3.38-3). The issue is not application-specific as it happens, in my experience, randomly across any app. In the 3 and a half years of owning the Cintiq 27QHDT, it has never functioned as advertised. T...
- Thu 9. Jan 2020, 16:48
- Forum: Drivers
- Topic: Stuck modifier key issue (Yup, still there.)
- Replies: 5
- Views: 3338
Stuck modifier key issue (Yup, still there.)
From the driver's latest release notes... "We fixed an issue which caused modifiers (shift, control, etc.) triggered from ExpressKeys, Pen Buttons, or the eraser to not function correctly when coupled with the keyboard." This has not been fixed. In the 3 and a half years of owning the Cint...
- Mon 15. Oct 2018, 17:41
- Forum: Pen Displays
- Topic: Front most app window looses focus on Mac with Wacom driver installed
- Replies: 3
- Views: 2365
Re: Front most app window looses focus on Mac with Wacom driver installed
Hello, Thank you for your response. There has been several instances where similar issues were reported by other Mac users but not always related to Wacom. There are several threads you can find on google as well. Yes, Ive already researched and found several threads online through google as you sug...
- Fri 12. Oct 2018, 19:38
- Forum: Pen Displays
- Topic: 27QHDT Color Calibration and Display Tech Type
- Replies: 6
- Views: 5750
Re: 27QHDT Color Calibration and Display Tech Type
wacom5 wrote:For Cintiq 27QHD you should use White LED/GB-LED.
Thank you for the response but this doesn't answer the question. There can only be one technology type. It would have to be either White LED or GB-LED. It cant be both as you've indicated. Can anyone follow up?
- Fri 12. Oct 2018, 19:33
- Forum: Pen Tablets
- Topic: Front most app window looses focus on Mac with Wacom driver installed
- Replies: 1
- Views: 1482
Front most app window looses focus on Mac with Wacom driver installed
Posted this in the Pen Displays forum as well being as Im experiencing eh issue with both Cintiq and Intuos... Anyone else confirm the following issue? Or ideally, offer a solution. On Mac OS (Currently with Mojave but also exhibited behavior on High Sierra) the front most application window looses ...
- Fri 12. Oct 2018, 19:31
- Forum: Pen Displays
- Topic: Front most app window looses focus on Mac with Wacom driver installed
- Replies: 3
- Views: 2365
Front most app window looses focus on Mac with Wacom driver installed
Anyone else confirm the following issue? Or ideally, offer a solution. On Mac OS (Currently with Mojave but also exhibited behavior on High Sierra) the front most application window looses focus at random. For instance when working in any program wether it be with image editing or even just an inter...
- Fri 22. Jun 2018, 23:10
- Forum: Pen Displays
- Topic: Front active window looses focus at random in Mac OS with latest driver
- Replies: 0
- Views: 2302
Front active window looses focus at random in Mac OS with latest driver
Anyone else having an issue with the latest Wacom driver causing an issue on Mac OS where the front most active window looses focus randomly? For instance... say your working in Photoshop and at random the active window with the document your working on simply recedes to the background as if clickin...
- Sat 16. Jun 2018, 21:04
- Forum: Pen Displays
- Topic: 27QHDT Color Calibration and Display Tech Type
- Replies: 6
- Views: 5750
- Sun 22. Oct 2017, 16:30
- Forum: Pen Displays
- Topic: iMac 5k late 2016 & Cintiq 27QHD
- Replies: 3
- Views: 3275
Re: iMac 5k late 2016 & Cintiq 27QHD
Let me rephrase that. The setup works great as far as connecting the display to the iMac. The Cintiq does have the usual mess of driver bugs since its release though.