Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Search found 2 matches

by neilgooge
Thu 4. May 2017, 20:08
Forum: Pen Computers
Topic: MSP 16 with external monitor blanks out
Replies: 91
Views: 27739

Re: MSP 16 with external monitor blanks out

Just too add to that, what I have noticed, is it seems to blank out more frequently, when running something video heavy on the other screen... for example, running a floating youtube video on the other screen, with a picture window open for reference, while drawing on the MSP screen, definitely seem...
by neilgooge
Thu 4. May 2017, 20:00
Forum: Pen Computers
Topic: MSP 16 with external monitor blanks out
Replies: 91
Views: 27739

Re: MSP 16 with external monitor blanks out

Did anyone find a solution to this? I am currently having the same problem...

I was looking to buy a USBC portable monitor anyway, but in the mean time its a rather annoying problem... its not constant, but enough of an annoyance when trying to work...

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