Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Search found 31 matches

by cocouacocoua
Wed 21. Nov 2018, 16:35
Forum: Pen Displays
Topic: Cintiq 4K Pro 32 Fan noise?
Replies: 3
Views: 210

Re: Cintiq 4K Pro 32 Fan noise?

I had the cintiq pro 16 in my super quite studio and I had to return it because the fan noise, there was a constant fan noise running and a whistle when heavy fan workload, brightness never at 100% but around 80-90% I work with a Macbook pro, and fan noise of the cintiq was louder and constant, pret...
by cocouacocoua
Wed 29. Aug 2018, 14:05
Forum: Pen Displays
Topic: Cintiq 24 Pro Fan Noise
Replies: 23
Views: 4603

Re: Cintiq 24 Pro Fan Noise

My 16 barely makes any fan noise, and a lot of people at our work have them, people do tend to overexagerate on the noise though, and videos are just mic's super up close making them sound 10x louder then they actually are at times. Wacom support does suck though and any changes won't be made to cu...
by cocouacocoua
Wed 2. May 2018, 18:38
Forum: Pen Displays
Topic: Cintiq 24 Pro Fan Noise
Replies: 23
Views: 4603

Re: Cintiq 24 Pro Fan Noise

well, we have several 4K screens at office and none has fans, retina macbooks are 2880x1800, not far from 3840x2160, and screens are 15" super thin and quite cold, surface pro gen 5 is 13" , 2736 x 1824, again, not far from 3840x2160, AND it includes a real computer inside!! and has no fan...
by cocouacocoua
Wed 25. Apr 2018, 22:05
Forum: Pen Displays
Topic: Cintiq 24 Pro Fan Noise
Replies: 23
Views: 4603

Re: Cintiq 24 Pro Fan Noise

Wacom – Can anyone kindly tell us whether we can we expect an update which will resolve it? Or are we stuck with the noise? It's so annoying! the Cintiq Pro 16 it's being in the market for over a year now, with the same problem, they obviously know it, but still went ahead with this design, 2 fans ...
by cocouacocoua
Wed 18. Apr 2018, 15:03
Forum: Pen Displays
Topic: Cintiq 24 Pro Fan Noise
Replies: 23
Views: 4603

Re: Cintiq 24 Pro Fan Noise

Wacom knows about the fan noise: https://youtu.be/dDKN8Y7zyVU it seems there were so many complaints about the weight of the Cintiqs in the past they had to choose between slim, noisy and VESA-non compatible Cintiqs vs robust, VESA-compatible and silent Cintiqs I'm glad they chose the slim option a...
by cocouacocoua
Sat 14. Apr 2018, 16:38
Forum: Pen Displays
Topic: Cintiq 24 Pro Fan Noise
Replies: 23
Views: 4603

Re: Fan Noise Cintiq 24 Pro

many complaints about the fan noise:
https://www.google.es/search?q=cintiq+p ... e&ie=UTF-8
by cocouacocoua
Sun 8. Apr 2018, 10:02
Forum: Pen Displays
Topic: Cintiq 24 Pro Fan Noise
Replies: 23
Views: 4603

Re: Fan Noise Cintiq 24 Pro

f**k my worst nightmare come true

main reason I returned the Pro 16
by cocouacocoua
Wed 28. Feb 2018, 16:25
Forum: Pen Displays
Topic: The Cintiq Pro 24 is available !
Replies: 2
Views: 963

Re: The Cintiq Pro 24 is available !

WilbertB wrote:https://eu-store.wacom.com/Catalog/Pen-Displays/cintiq-pro/wacom-cintiq-pro-24#/undefined1

Without touch. Touch and 32" and stand are coming in May



great!

does anyone knows if it comes with fan/fans?
by cocouacocoua
Wed 28. Feb 2018, 16:12
Forum: Pen Displays
Topic: Cintiq Pro 16 only 88% sRGB
Replies: 4
Views: 1756

Re: Cintiq Pro 16 only 88% sRGB

Hi everyone, Let me get this out of the way first: The image quality of the Cintiq Pro 16 is far from bad. Thanks in advance! Hi! if you are using OS X, it is said in this forum there is a problem with OSX Night shift, you should switch it ON/OFF to try if that helps. I returned mine after some day...
by cocouacocoua
Tue 13. Feb 2018, 20:25
Forum: Pen Displays
Topic: Cintiq pro 24" and 32"
Replies: 23
Views: 7133

Re: Cintiq pro 24" and 32"

Oh man, I was planning to buy a new computer and a Cintiq 27QHD this week, but now it seems the 24" Cintiq Pro might be coming out in a few weeks? Now I'm wondering should I wait for the 24" Cintiq Pro or go ahead and buy the current 27" Cintiq. I've been reading reviews about the 16...

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