New drivers posted for Mac and Win, version 6.3.25. Now supporting OSX High Sierra. Windows driver 6.3.25-3 is updated to versiob 6.3.25-5 now to fix an issue with the WL Kit. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Search found 5 matches

by lizardb0y
Tue 1. Aug 2017, 10:00
Forum: Apps and Services
Topic: Sync problem with Bamboo Spark Inkspace app
Replies: 15
Views: 5186

Re: Sync problem with Bamboo Spark Inkspace app

The problem is still there, and I see iOS users having similar issues so it's not just Android. I still lose notes with frustrating regularity. I have had improvment by turning off "Background sync" in the Inkspace app and spending the 5-10 minutes typically needed for each sync, keeping m...
by lizardb0y
Tue 1. Aug 2017, 09:51
Forum: Smartpads
Topic: No reliable sync from Bamboo Folio with InkSpace iOS App
Replies: 4
Views: 656

Re: No reliable sync from Bamboo Folio with InkSpace iOS App

Hey, Wacom, these are the same problems that I'm still having using my Bamboo Slate with Android. You blamed Android's Bluetooth LE implementation when I reported the problem. Is Apple at fault now too?
by lizardb0y
Wed 17. May 2017, 22:38
Forum: Apps and Services
Topic: Sync problem with Bamboo Spark Inkspace app
Replies: 15
Views: 5186

Re: Sync problem with Bamboo Spark Inkspace app

The reaction on the side of Spark is a fixed program in firmware, it should not be possible, that data disappears that has not been transmitted successfully to the Inkspace App. Thanks for the info. It's good to know that checks should be being performed to avoid data loss. If it were only me exper...
by lizardb0y
Wed 17. May 2017, 04:00
Forum: Apps and Services
Topic: Sync problem with Bamboo Spark Inkspace app
Replies: 15
Views: 5186

Re: Sync problem with Bamboo Spark Inkspace app

Thanks for your explanations. - As far as I understand a direct pairing of Bamboo Spark with Android devices is not possible, because there is no BT profile for such an input device - it doesn't operate as mouse, but is sending vector data and there is no system driver/handling for that. That is wh...
by lizardb0y
Tue 16. May 2017, 05:57
Forum: Apps and Services
Topic: Sync problem with Bamboo Spark Inkspace app
Replies: 15
Views: 5186

Re: Sync problem with Bamboo Spark Inkspace app

Android uses MAC address randomisation as specified in the Bluetooth LE standard when scanning for devices. This is implemented in order to maintain some privacy from third parties trying to track you using BLE or WiFi beacons from your device, and is perfectly normal. Thuis is why it's tied to the ...

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