Wacom Customer Support page: https://support.wacom.com/

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-4) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Search found 27 matches

by PGross1
Mon 10. Dec 2018, 03:31
Forum: Pen Displays
Topic: Grip Pen vs Pro Pen 2
Replies: 6
Views: 332

Re: Grip Pen vs Pro Pen 2

I've been bothered by the stroke pressure being different between my art pen and my pro pen 2. I like using felt nibs and just did a little testing and found that the pro pen 2 with a felt nib is way harder to get higher pressure than when using a hard plastic nib. I think the small shaft of the nib...
by PGross1
Thu 6. Dec 2018, 22:42
Forum: Pen Displays
Topic: Cintiq Pro 32 driver crashes
Replies: 10
Views: 429

Re: Cintiq Pro 32 driver crashes

New driver fixed it!
by PGross1
Tue 27. Nov 2018, 02:52
Forum: Pen Displays
Topic: Cintiq Pro 32 driver crashes
Replies: 10
Views: 429

Re: Cintiq Pro 32 driver crashes

yes. that's it. I think I got the same behavior when mapping any key to a solo modifier, even if it isn't in that inner 4 keys.
by PGross1
Mon 19. Nov 2018, 23:40
Forum: Pen Displays
Topic: Cintiq 4K Pro 32 Fan noise?
Replies: 6
Views: 520

Re: Cintiq 4K Pro 32 Fan noise?

I was worried about that too--but the noise is very minimal. I've only heard the fan come on twice--and both times it was when I wasn't even working on the Cintiq. Weirdly, it does get warmest right in the center where you might work most. My 27 got warm up on top where I didn't use it much. It's ni...
by PGross1
Sat 10. Nov 2018, 00:32
Forum: Pen Displays
Topic: Cintiq Pro 32 driver crashes
Replies: 10
Views: 429

Re: Cintiq Pro 32 driver crashes

I did the clean manual install several times but it still crashes. Tries with a new user account on the computer too, but no luck. Will try with a different computer tomorrow. Also having some random disconnects of the remote where the power on light will shut off and come back on for different leng...
by PGross1
Fri 9. Nov 2018, 05:29
Forum: Pen Displays
Topic: Cintiq Pro 32 driver crashes
Replies: 10
Views: 429

Re: Cintiq Pro 32 driver crashes

I'm on 10.14.1, but it happened with 10.14.0 also. I'm using driver 6.3.31-5, but had the same behavior with 6.3.31-4. Everything works fine until I press an expressway remote key that is mapped to a modifier key and nothing else. Doesn't matter which keys it is (I mapped different keys to see if it...
by PGross1
Thu 8. Nov 2018, 07:34
Forum: Pen Displays
Topic: Cintiq Pro 32 driver crashes
Replies: 10
Views: 429

Cintiq Pro 32 driver crashes

Bit the bullet on the Cintiq Pro 32 (on Mac) which is great except for the horrible driver crash I'm getting. Did a fresh install of the latest driver, and the one before that, and every time I use a modifier key on the expressway remote, the pen freezes, the driver crashes, and Mac system prefs fre...
by PGross1
Mon 19. Feb 2018, 23:27
Forum: Pen Displays
Topic: Cintiq 27 QHD / High Sierra / Brightness Control
Replies: 3
Views: 1384

Re: Cintiq 27 QHD / High Sierra / Brightness Control

I've got my 27 QHDT connected to iMac pro with DisplayPort to a thunderbolt hub and it works. Before that, I had it connected to a mini display adapter and into the thunderbolt port. (can't recall if I had an additional mini-to thunderbolt adapter in there).
by PGross1
Thu 20. Apr 2017, 20:46
Forum: Pen Displays
Topic: power supply 21ux
Replies: 1
Views: 1701

Re: power supply 21ux

by PGross1
Wed 5. Apr 2017, 20:15
Forum: Pen Displays
Topic: Revert from Sierra to El Capitan
Replies: 1
Views: 1246

Revert from Sierra to El Capitan

After struggling with my cintiq 27QHDT on Sierra (Bad driver performance, poor line quality) for months now, I finally bit the bullet and reverted to El Capitan and my Cintiq is working like a dream with the latest driver 6.3.21-5! It was a pain to revert because it's been so long that I didn't have...

Go to advanced search