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Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Touch not working correctly after Driver 6.3.33-5 update for Mac:
http://forum.wacom.eu/viewtopic.php?f=11&t=2581

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

European Warehouse Inventory:
The European team will be doing inventory from the 27th to the 29th of March. This means that short delays will repairs, order shipping and refunds will occur. We expect to get back to normal schedule on the 1st of April.

Search found 4 matches

by Sniffgriff
Mon 20. Aug 2018, 19:05
Forum: Pen Displays
Topic: Cintiq 22hd, Mudbox 2018, stamp spacing not working
Replies: 0
Views: 1271

Cintiq 22hd, Mudbox 2018, stamp spacing not working

Hello, I have a Cintiq 22hd (latest updates) on windows 10 64bit with latest updates, and Mudbox 2018. In mudbox, with any brush, whether its a sculpting brush or painting brush, the cintiq will not register any strokes with stamp spacing ON. If i have stamp spacing OFF, the cintiq works normally. I...
by Sniffgriff
Fri 19. May 2017, 22:30
Forum: Pen Displays
Topic: Cintiq 21ux shutting itself off when USB is plugged in
Replies: 9
Views: 5939

Re: Cintiq 21ux shutting itself off when USB is plugged in

I bought a new power adapter, and the monitor is still shutting off (no LED lights). It will stay shut off for about 10 minutes, and then turn back on. I have no idea other than maybe something internal in the monitor is forcing it to shut off. Overheating? Im running out of ideas.
by Sniffgriff
Wed 17. May 2017, 13:54
Forum: Pen Displays
Topic: Cintiq 21ux shutting itself off when USB is plugged in
Replies: 9
Views: 5939

Re: Cintiq 21ux shutting itself off when USB is plugged in

hello! When it shuts off I mean the power LED turns off, no orange or blue, nor is there a "no input signal" message, because its been shut off. I also need to make a correction, the USB has nothing to do with the shutting off. I can leave the USB unplugged and the Cintiq will shut off. I ...
by Sniffgriff
Tue 16. May 2017, 22:52
Forum: Pen Displays
Topic: Cintiq 21ux shutting itself off when USB is plugged in
Replies: 9
Views: 5939

Cintiq 21ux shutting itself off when USB is plugged in

Hi everyone. Im running Windows 10 64 bit. Im having some trouble with my Cintiq 21ux (DTK-2100) If I take my USB cable from the cintiq and plug it into my computer, the Cintiq will shut itself off after a couple minutes. What do you think could be the problem? I thought it was the power cable, or t...

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