Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Search found 4 matches

by Sniffgriff
Mon 20. Aug 2018, 19:05
Forum: Pen Displays
Topic: Cintiq 22hd, Mudbox 2018, stamp spacing not working
Replies: 0
Views: 1126

Cintiq 22hd, Mudbox 2018, stamp spacing not working

Hello, I have a Cintiq 22hd (latest updates) on windows 10 64bit with latest updates, and Mudbox 2018. In mudbox, with any brush, whether its a sculpting brush or painting brush, the cintiq will not register any strokes with stamp spacing ON. If i have stamp spacing OFF, the cintiq works normally. I...
by Sniffgriff
Fri 19. May 2017, 22:30
Forum: Pen Displays
Topic: Cintiq 21ux shutting itself off when USB is plugged in
Replies: 8
Views: 4952

Re: Cintiq 21ux shutting itself off when USB is plugged in

I bought a new power adapter, and the monitor is still shutting off (no LED lights). It will stay shut off for about 10 minutes, and then turn back on. I have no idea other than maybe something internal in the monitor is forcing it to shut off. Overheating? Im running out of ideas.
by Sniffgriff
Wed 17. May 2017, 13:54
Forum: Pen Displays
Topic: Cintiq 21ux shutting itself off when USB is plugged in
Replies: 8
Views: 4952

Re: Cintiq 21ux shutting itself off when USB is plugged in

hello! When it shuts off I mean the power LED turns off, no orange or blue, nor is there a "no input signal" message, because its been shut off. I also need to make a correction, the USB has nothing to do with the shutting off. I can leave the USB unplugged and the Cintiq will shut off. I ...
by Sniffgriff
Tue 16. May 2017, 22:52
Forum: Pen Displays
Topic: Cintiq 21ux shutting itself off when USB is plugged in
Replies: 8
Views: 4952

Cintiq 21ux shutting itself off when USB is plugged in

Hi everyone. Im running Windows 10 64 bit. Im having some trouble with my Cintiq 21ux (DTK-2100) If I take my USB cable from the cintiq and plug it into my computer, the Cintiq will shut itself off after a couple minutes. What do you think could be the problem? I thought it was the power cable, or t...

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