Our online support email form on Wacom.com was down between September 14th and the 18th. If you reached out to our support team during that time but have not heard back from us please re-submit your ticket so we can help. We apologize for any inconvenience in getting a response sooner. http://support.wacom.com/

New driver posting for Mac and Windows. The 6.3.24 driver has an updated user help section and bug fixes including issues related to assigning and entering keystrokes, such as Esc and Shift. Download here: http://www.wacom.com/support/product-support/drivers

For more details see the driver release notes on the driver download page.

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

Apple announced that 10.13 High Sierra will be released on Sep 25th. Wacom is currently working on a driver update to support this OS and will be ready by late Oct. Please note that the existing Wacom driver for 10.12 will NOT work so we suggest not to upgrade to OS 10.13 until the new driver is released.
To learn more, visit: http://www.wacom.com/en-us/support?guid ... ListPage-1

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Search found 2 matches

by MaxKopfraum
Fri 19. May 2017, 12:31
Forum: Pen Tablets
Topic: Wacom CTE-430 Sapphire - can't open Pen Tablet Properties anymore (Win 10)
Replies: 2
Views: 1009

Re: Wacom CTE-430 Sapphire - can't open Pen Tablet Properties anymore (Win 10)

Thanks a lot for your reply and help. I did a google search for "wacom 5.25 driver" but I wouldn't find anything. Do you happe to have a link where I can download that one? After all I've got a working driver - cons521-6_int.exe which I got from here http://www.helpjet.net/Fs-97330812-8007...
by MaxKopfraum
Thu 18. May 2017, 12:13
Forum: Pen Tablets
Topic: Wacom CTE-430 Sapphire - can't open Pen Tablet Properties anymore (Win 10)
Replies: 2
Views: 1009

Wacom CTE-430 Sapphire - can't open Pen Tablet Properties anymore (Win 10)

I know the Wacom CTE-430 Sapphire is an old tablet but it always used to work like a charm even though Wacom doesn't seem to support it anymore. I've been using my Wacom CTE-430 Sapphire on Win 8 and Win 10 without any problems until this Monday (I have no idea what has changed). I always had some t...

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