Hey does anyone have any ideas
brand new i7 msp 16
updated windows yesterday
this morning plugged in, not charging. really frustrated.
ive tried a different plug, different outlet. ive rolled back the update
Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
NOTE: Apple already released an update of 10.15 which solves some of these issues. Please make sure you have the latest update.
Why is the cursor on Windows a white dot or crosshairs? [FIXED]:
https://www.wacom.com/en-de/support?guideId=015-661
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Drawing software:
If you wondering which software to choose, check the trial versions below:
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
NOTE: Apple already released an update of 10.15 which solves some of these issues. Please make sure you have the latest update.
Why is the cursor on Windows a white dot or crosshairs? [FIXED]:
https://www.wacom.com/en-de/support?guideId=015-661
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Drawing software:
If you wondering which software to choose, check the trial versions below:
Search found 28 matches
- Fri 15. Feb 2019, 19:21
- Forum: Pen Computers
- Topic: plugged in not charging
- Replies: 1
- Views: 749
- Thu 20. Dec 2018, 15:01
- Forum: Pen Computers
- Topic: warranty question (screen popped out of the case!!!)
- Replies: 1
- Views: 743
warranty question (screen popped out of the case!!!)
waiting for an answer from wacom but... i got m msp 16 i7 replaced because my previous one started getting yellow lines around the screen and eventually the SCREEN POPPED OUT OF THE CASING. I'm assuming the battery swelled or something (it actually popped out from the top left corner) did this happe...
- Thu 20. Dec 2018, 14:58
- Forum: Pen Computers
- Topic: wacom preferences keep disappearing
- Replies: 1
- Views: 493
wacom preferences keep disappearing
hey guys
new MSP 16, love it.
set up my preferences for the device regarding photoshop and other apps. save to cloud.
every time i start or restart, the preferences go back to default. i just download them from the cloud again, but still, what gives?
new MSP 16, love it.
set up my preferences for the device regarding photoshop and other apps. save to cloud.
every time i start or restart, the preferences go back to default. i just download them from the cloud again, but still, what gives?
- Wed 22. Aug 2018, 12:33
- Forum: Pen Computers
- Topic: companion 1 battery not found/plugged in not charging
- Replies: 2
- Views: 1407
companion 1 battery not found/plugged in not charging
after not updating the device for a while, i fired it up, and updated to current windows, current wacom update it did not ask to update firmware now, sometimes it will say "battery not detected" OR "plugged in not charging" i cant find a way to manually update the bios. i tried u...
- Mon 11. Jun 2018, 16:03
- Forum: Pen Computers
- Topic: PS doesnt detect ram MSP 16
- Replies: 1
- Views: 802
Re: PS doesnt detect ram MSP 16
i found this workaround:
https://helpx.adobe.com/photoshop/kb/in ... oshop.html
it seems to work? but what gives. anybody?
https://helpx.adobe.com/photoshop/kb/in ... oshop.html
it seems to work? but what gives. anybody?
- Mon 11. Jun 2018, 15:58
- Forum: Pen Computers
- Topic: PS doesnt detect ram MSP 16
- Replies: 1
- Views: 802
PS doesnt detect ram MSP 16
Hey guys
Has anyone else noticed that (all updates current) in photoshop, only about 10gb of ram is being detected?
Has anyone else noticed that (all updates current) in photoshop, only about 10gb of ram is being detected?
- Wed 11. Apr 2018, 10:40
- Forum: Pen Computers
- Topic: Pen only drags canvas in PS (MSP)
- Replies: 10
- Views: 4366
Re: Pen only drags canvas in PS (MSP)
i was able to fix the issue with that link above, again here: https://forums.adobe.com/thread/2134092 it's not a difficult fix. my question is, is this something likely to be fixed by someone? Microsoft, Wacom or Adobe? Who's "fault" is it? Im not looking to be angry, I'm just wondering wh...
- Wed 28. Mar 2018, 17:01
- Forum: Pen Displays
- Topic: Cintiq 27 QHD Touch - Windows 10 - Green color cast when waking up from sleep mode
- Replies: 15
- Views: 7913
Re: Cintiq 27 QHD Touch - Windows 10 - Green color cast when waking up from sleep mode
touching base that this happening to me too
- Tue 16. Jan 2018, 19:27
- Forum: Pen Displays
- Topic: Cintiq pro 24" and 32"
- Replies: 23
- Views: 11316
Re: Cintiq pro 24" and 32"
I don't use touch because I've never found the transition between touch and pen to be that smooth.
I suggested once that touch be able to reduced to a certain area of the screen and the tech guy seemed actually enthusiastic about the idea but never heard anything about it
I suggested once that touch be able to reduced to a certain area of the screen and the tech guy seemed actually enthusiastic about the idea but never heard anything about it
- Sun 14. Jan 2018, 19:00
- Forum: Pen Computers
- Topic: MSP 16 Photoshop cc 2018 scale issue solved
- Replies: 0
- Views: 1241
MSP 16 Photoshop cc 2018 scale issue solved
Hey
quick:
photoshop 2018, opens, scale is 200% no matter what I set.
stumbled along a fix:
sign out, sign back in.
weird.
Also, PS 2018 often freezes on first "open file" window. Have to close in TM and reopen. never does it a second time
quick:
photoshop 2018, opens, scale is 200% no matter what I set.
stumbled along a fix:
sign out, sign back in.
weird.
Also, PS 2018 often freezes on first "open file" window. Have to close in TM and reopen. never does it a second time