Wacom Forum - Wacom Europe GmbH

Hey does anyone have any ideas

brand new i7 msp 16

updated windows yesterday

this morning plugged in, not charging. really frustrated.

ive tried a different plug, different outlet. ive rolled back the update

waiting for an answer from wacom but... i got m msp 16 i7 replaced because my previous one started getting yellow lines around the screen and eventually the SCREEN POPPED OUT OF THE CASING. I'm assuming the battery swelled or something (it actually popped out from the top left corner) did this happe...

hey guys

new MSP 16, love it.

set up my preferences for the device regarding photoshop and other apps. save to cloud.

every time i start or restart, the preferences go back to default. i just download them from the cloud again, but still, what gives?

after not updating the device for a while, i fired it up, and updated to current windows, current wacom update it did not ask to update firmware now, sometimes it will say "battery not detected" OR "plugged in not charging" i cant find a way to manually update the bios. i tried u...

i found this workaround:

https://helpx.adobe.com/photoshop/kb/in ... oshop.html


it seems to work? but what gives. anybody?

Hey guys

Has anyone else noticed that (all updates current) in photoshop, only about 10gb of ram is being detected?

i was able to fix the issue with that link above, again here: https://forums.adobe.com/thread/2134092 it's not a difficult fix. my question is, is this something likely to be fixed by someone? Microsoft, Wacom or Adobe? Who's "fault" is it? Im not looking to be angry, I'm just wondering wh...

touching base that this happening to me too

I don't use touch because I've never found the transition between touch and pen to be that smooth.

I suggested once that touch be able to reduced to a certain area of the screen and the tech guy seemed actually enthusiastic about the idea but never heard anything about it

Hey

quick:

photoshop 2018, opens, scale is 200% no matter what I set.

stumbled along a fix:

sign out, sign back in.

weird.

Also, PS 2018 often freezes on first "open file" window. Have to close in TM and reopen. never does it a second time