Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
NOTE: Apple Released 10.15.1 which solves some of these issues. Please update as soon as possible.

Why is the cursor on Windows a white dot or crosshairs? [FIXED]:
https://www.wacom.com/en-de/support?guideId=015-661

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Search found 3 matches

by AndreasL
Fri 9. Jun 2017, 06:21
Forum: Smartpads
Topic: Blue and orange led blink on Bamboo Spark. Transfer is failing :-( HELP??
Replies: 4
Views: 4447

Re: Blue and orange led blink on Bamboo Spark. Transfer is failing :-( HELP??

I received instructions from Wacom Support to reset the internal memory and it worked!
by AndreasL
Thu 8. Jun 2017, 08:09
Forum: Smartpads
Topic: Blue and orange led blink on Bamboo Spark. Transfer is failing :-( HELP??
Replies: 4
Views: 4447

Re: Blue and orange led blink on Bamboo Spark. Transfer is failing :-( HELP??

Hi, yes, I can pair it with my phone and with my Asus Zenpad. The Inkspace app sees it and I can follow the procedure. After that it says I can take my first note. But nothing else is possible and when I press the round button to transfer the app just says: "Transfer failed" and that's it....
by AndreasL
Wed 7. Jun 2017, 15:00
Forum: Smartpads
Topic: Blue and orange led blink on Bamboo Spark. Transfer is failing :-( HELP??
Replies: 4
Views: 4447

Blue and orange led blink on Bamboo Spark. Transfer is failing :-( HELP??

My Bamboo Spark isn't able to transfer my work. I've tried some things, but the only thing the app says is: "Transfer failed" The led indicators are blinking blue and orange. At first I thought the memory was ful, so I made a back-up just in case and then cleared the memory. I can't make a...

Go to advanced search