Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Search found 3 matches

by AndreasL
Fri 9. Jun 2017, 06:21
Forum: Smartpads
Topic: Blue and orange led blink on Bamboo Spark. Transfer is failing :-( HELP??
Replies: 4
Views: 3132

Re: Blue and orange led blink on Bamboo Spark. Transfer is failing :-( HELP??

I received instructions from Wacom Support to reset the internal memory and it worked!
by AndreasL
Thu 8. Jun 2017, 08:09
Forum: Smartpads
Topic: Blue and orange led blink on Bamboo Spark. Transfer is failing :-( HELP??
Replies: 4
Views: 3132

Re: Blue and orange led blink on Bamboo Spark. Transfer is failing :-( HELP??

Hi, yes, I can pair it with my phone and with my Asus Zenpad. The Inkspace app sees it and I can follow the procedure. After that it says I can take my first note. But nothing else is possible and when I press the round button to transfer the app just says: "Transfer failed" and that's it....
by AndreasL
Wed 7. Jun 2017, 15:00
Forum: Smartpads
Topic: Blue and orange led blink on Bamboo Spark. Transfer is failing :-( HELP??
Replies: 4
Views: 3132

Blue and orange led blink on Bamboo Spark. Transfer is failing :-( HELP??

My Bamboo Spark isn't able to transfer my work. I've tried some things, but the only thing the app says is: "Transfer failed" The led indicators are blinking blue and orange. At first I thought the memory was ful, so I made a back-up just in case and then cleared the memory. I can't make a...

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