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https://www.wacom.com/en-de/support?guideId=015-916
NOTE: Apple Released 10.15.1 which solves some of these issues. Please update as soon as possible.

Why is the cursor on Windows a white dot or crosshairs? [FIXED]:
https://www.wacom.com/en-de/support?guideId=015-661

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Search found 3 matches

by BertoLin
Tue 20. Jun 2017, 19:00
Forum: Pen Computers
Topic: Cintiq Companion 2 - Black Screen, No Backlight
Replies: 16
Views: 21871

Re: Cintiq Companion 2 - Black Screen, No Backlight

Another one here with the same problem. Left the Companion fully charged one week without using it, it didn't turn on so I plugged the charger (great logic here). It booted but without the screen (took me time to realize it was working but screen wasn't detected). Now for what I read it seems we sho...
by BertoLin
Fri 16. Dec 2016, 15:00
Forum: Pen Computers
Topic: Cursor Shaking
Replies: 1
Views: 2980

Cursor Shaking

Hi, Wacom! Nice to have you back! I'm having an issue with my Companion 2 i5-4258U. There's a zone, like an horizontal stripe, near the bottom of display where cursor shakes. It seems like something's interfering there and I didn't find a solution or what the cause could be. Any ideas regarding how ...
by BertoLin
Fri 16. Dec 2016, 14:40
Forum: Pen Computers
Topic: Companion 2 - Hybrid Mode Gone after Win10 clean install
Replies: 7
Views: 7304

Re: Companion 2 - Hybrid Mode Gone after Win10 clean install

Hi, Wacom guys! Nice to have you back! It seems that "Companion 2 Hybrid Update Utility" actually is a BIOS update that also restore default settings in BIOS. If you want Cintiq Mode to work, just put to sleep your Companion 2 and plug the 2in1 cable. In Windows 8 you just need to plug the...

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