Wacom Customer Support page: https://support.wacom.com/

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-4) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Search found 3 matches

by BertoLin
Tue 20. Jun 2017, 19:00
Forum: Pen Computers
Topic: Cintiq Companion 2 - Black Screen, No Backlight
Replies: 15
Views: 17077

Re: Cintiq Companion 2 - Black Screen, No Backlight

Another one here with the same problem. Left the Companion fully charged one week without using it, it didn't turn on so I plugged the charger (great logic here). It booted but without the screen (took me time to realize it was working but screen wasn't detected). Now for what I read it seems we sho...
by BertoLin
Fri 16. Dec 2016, 15:00
Forum: Pen Computers
Topic: Cursor Shaking
Replies: 1
Views: 2363

Cursor Shaking

Hi, Wacom! Nice to have you back! I'm having an issue with my Companion 2 i5-4258U. There's a zone, like an horizontal stripe, near the bottom of display where cursor shakes. It seems like something's interfering there and I didn't find a solution or what the cause could be. Any ideas regarding how ...
by BertoLin
Fri 16. Dec 2016, 14:40
Forum: Pen Computers
Topic: Companion 2 - Hybrid Mode Gone after Win10 clean install
Replies: 7
Views: 5362

Re: Companion 2 - Hybrid Mode Gone after Win10 clean install

Hi, Wacom guys! Nice to have you back! It seems that "Companion 2 Hybrid Update Utility" actually is a BIOS update that also restore default settings in BIOS. If you want Cintiq Mode to work, just put to sleep your Companion 2 and plug the 2in1 cable. In Windows 8 you just need to plug the...

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