Wacom Customer Support page: https://support.wacom.com/

Pen not working after Mac OSX update June 2019:

Why is the cursor on Windows a white dot or crosshairs?

Wacom Drivers:
Latest driver released for Windows (6.3.35-3) and Mac (6.3.35-2). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Mac OS 10.15 Catalina Beta:

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Search found 3 matches

by BertoLin
Tue 20. Jun 2017, 19:00
Forum: Pen Computers
Topic: Cintiq Companion 2 - Black Screen, No Backlight
Replies: 15
Views: 20065

Re: Cintiq Companion 2 - Black Screen, No Backlight

Another one here with the same problem. Left the Companion fully charged one week without using it, it didn't turn on so I plugged the charger (great logic here). It booted but without the screen (took me time to realize it was working but screen wasn't detected). Now for what I read it seems we sho...
by BertoLin
Fri 16. Dec 2016, 15:00
Forum: Pen Computers
Topic: Cursor Shaking
Replies: 1
Views: 2733

Cursor Shaking

Hi, Wacom! Nice to have you back! I'm having an issue with my Companion 2 i5-4258U. There's a zone, like an horizontal stripe, near the bottom of display where cursor shakes. It seems like something's interfering there and I didn't find a solution or what the cause could be. Any ideas regarding how ...
by BertoLin
Fri 16. Dec 2016, 14:40
Forum: Pen Computers
Topic: Companion 2 - Hybrid Mode Gone after Win10 clean install
Replies: 7
Views: 6876

Re: Companion 2 - Hybrid Mode Gone after Win10 clean install

Hi, Wacom guys! Nice to have you back! It seems that "Companion 2 Hybrid Update Utility" actually is a BIOS update that also restore default settings in BIOS. If you want Cintiq Mode to work, just put to sleep your Companion 2 and plug the 2in1 cable. In Windows 8 you just need to plug the...

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