Wacom Customer Support page: https://support.wacom.com/

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

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Latest driver released for Windows (6.3.35-3) and Mac (6.3.35-2). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

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https://www.wacom.com/en-us/support?guideId=015-916

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Search found 4 matches

by donutSauce
Fri 30. Jun 2017, 11:50
Forum: Pen Displays
Topic: Light Bleed on Cintiq 27qhd
Replies: 4
Views: 2202

Re: Light Bleed on Cintiq 27qhd

Here is a photo of what I mean. I cannot believe on a nearly 3000 dollar monitor the quality control is this low.

Emailed Wacom support back on June 14th. Still nothing....What an amazing warranty!

Image
by donutSauce
Mon 19. Jun 2017, 15:13
Forum: Pen Displays
Topic: Should I buy a refurbished Cintiq?
Replies: 2
Views: 2116

Re: Should I buy a refurbished Cintiq?

For what it's worth, i bought a new one from BH last week and mine has a horrible light bleed on it (see post titled "Light Bleed on Cintiq 27qhd " a couple posts down). I emailed Wacom and they never bothered getting back to me. I think I'm going to ship mine back to B&H for an exchan...
by donutSauce
Fri 16. Jun 2017, 12:21
Forum: Pen Displays
Topic: Light Bleed on Cintiq 27qhd
Replies: 4
Views: 2202

Re: Light Bleed on Cintiq 27qhd

Srsly, does anyone else have this? Is it just me?

I emailed Wacom warranty support several days ago. Still no answer....
by donutSauce
Wed 14. Jun 2017, 13:03
Forum: Pen Displays
Topic: Light Bleed on Cintiq 27qhd
Replies: 4
Views: 2202

Light Bleed on Cintiq 27qhd

How common is light bleed on Cintiqs? I bought a new 27qhd which seemed to have no light bleed when I first got it but now after a 1 week there is very noticeable yellowish bleed in the corner on. Is there any fix for this? Definitely disappointed after having dropped $3000 on this thing.

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