Wacom Customer Support page: https://support.wacom.com/

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: https://www.wacom.com/en-us/support?gui ... c301868667

Mac OS 10.14 Mojave Driver Update:
Upgrading to Mac OS 10.14 Mojave? A new driver has been released. Check the Wacom Desktop Center for the update notice. However, a new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
November 2018: New driver released for Mac (Driver 6.3.31-6) with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome - Clicking issues:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Search found 7 matches

by elsevilla
Sat 26. Aug 2017, 19:33
Forum: Pen Displays
Topic: Turning on bug, beware windows users
Replies: 0
Views: 831

Turning on bug, beware windows users

If you turn the screen on at same time with computer before logging in windows, it will make painter to work with lag. So i recommend you to turn on the computer first, log on on second screen, then turn on the cintiq. It will be a real paint to move all programs to second screen, but Painter will w...
by elsevilla
Thu 17. Aug 2017, 20:19
Forum: Pen Displays
Topic: Cintiq 16 pro frequently loses connection with art pen
Replies: 9
Views: 2995

Re: Cintiq 16 pro frequently loses connection with art pen

Man i wish only the artpen didnt worked, mine stop working randomly, not even the touch works, i have to restart the pc, not even turning on and off. Drivers of wacom aint right.
by elsevilla
Mon 10. Jul 2017, 20:21
Forum: Pen Displays
Topic: Clip studio off center cursor
Replies: 1
Views: 1058

Re: Clip studio off center cursor

Okay fixed the problem, this bug happens when windows text is at 200% of size, if you rise it to 225% the bug dissapears, hope this info help a user.
by elsevilla
Mon 10. Jul 2017, 19:58
Forum: Pen Displays
Topic: Clip studio off center cursor
Replies: 1
Views: 1058

Clip studio off center cursor

The cursor is like two inches to the left, in a cintiq pro 16 in 4k, i dont have this problem in 2.5k only in 4k-
by elsevilla
Wed 5. Jul 2017, 15:57
Forum: Pen Displays
Topic: Cintiq pro 16 right click bug
Replies: 1
Views: 1037

Re: Cintiq pro 16 right click bug

Okay i figure it out, i had to disable ink, to make it work, this is clearly a bug wacom, fix it.
by elsevilla
Tue 4. Jul 2017, 23:32
Forum: Pen Displays
Topic: Cintiq pro 16 right click bug
Replies: 1
Views: 1037

Cintiq pro 16 right click bug

I just cant use the right click on the pen anymore, it changed to a left click.

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