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Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Mac OS 10.15 Catalina Beta:
https://www.wacom.com/en-us/support?guideId=015-916

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Search found 8 matches

by plazadelmar
Wed 10. Oct 2018, 08:04
Forum: Pen Tablets
Topic: Pen is not responding and lagging
Replies: 7
Views: 914

Re: Pen is not responding and lagging

wacom5 wrote:Then the issue is just the pen. You'll need to have it replaced.


Replaced by Amazon? Wacom? Could you be more specific about this issue, thanks.
by plazadelmar
Tue 9. Oct 2018, 21:00
Forum: Pen Tablets
Topic: Pen is not responding and lagging
Replies: 7
Views: 914

Re: Pen is not responding and lagging

Does the issue also happen with the eraser end of the grip pen or with the original pen? If the issue is coming from the pen, then you need to replace it. Still not sure which tablet you have and which operating system you have. I would need more information. The eraser works fine on the broken pen...
by plazadelmar
Mon 8. Oct 2018, 08:27
Forum: Pen Tablets
Topic: Pen is not responding and lagging
Replies: 7
Views: 914

Re: Pen is not responding and lagging

Which tablet do you have and which pen did you buy? If your old pen works fine then the tablet and the driver are fine. The issue is only the new pen. I have the classic grip pen which I think is broken. It might have roll down from the table and fall on the floor. I bought it from Amazon for appro...
by plazadelmar
Thu 4. Oct 2018, 19:47
Forum: Pen Tablets
Topic: Pen is not responding and lagging
Replies: 7
Views: 914

Pen is not responding and lagging

I have problems with my pen. Its behaves weird. It doesn't follow the movement properly. Sometimes lagging and losing connection. The pressure is not working either. My tablet is 5 years old and my pen recently bought. In Wacom preferences tools the pen icon is missing. https://imgur.com/a/19BUPCA S...
by plazadelmar
Wed 12. Jul 2017, 08:41
Forum: Pen Tablets
Topic: Supported tablet was not found on the system
Replies: 4
Views: 3741

Re: Supported tablet was not found on the system

Hello Wacom, its been very quiet from your side. Can you please help me find authorised service place in Barcelona?
by plazadelmar
Sun 9. Jul 2017, 20:31
Forum: Pen Tablets
Topic: Supported tablet was not found on the system
Replies: 4
Views: 3741

Re: Supported tablet was not found on the system

How can I find authorized Wacom support where I live?
by plazadelmar
Fri 7. Jul 2017, 04:56
Forum: Pen Tablets
Topic: Supported tablet was not found on the system
Replies: 4
Views: 3741

Re: Supported tablet was not found on the system

I finally had chance to try it with other computers and this is what I found. When I'm connecting it to the USB port the wacom lights turns on and tablet is working just for a while. After some time its losing the connection and in order to make it work again you have to disconnect and connect the c...
by plazadelmar
Fri 30. Jun 2017, 20:35
Forum: Pen Tablets
Topic: Supported tablet was not found on the system
Replies: 4
Views: 3741

Supported tablet was not found on the system

I'm using Wacom with Macbook Pro OSX Sierra. The last week the Wacom Intuos 5 suddenly stoped to worked. I tried a lot of stuff I found on internet but still I cant make it work. I reset settings, installed old drivers, installed new drivers, restarted my computer dozen of times, disconnected, conne...

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