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DRIVER UPDATE
Upgrading to Mac OS 10.14 Mojave? A new driver has been released. Check the Wacom Desktop Center for the update notice. However, a new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here:https://www.wacom.com/en-us/support?guideTitle=Is-there-a-compatible-driver-for-Mac-OS-10.14-Mojave%3F&guideId=d4bced14-ee83-4141-a953-a2d0e39c4946

Wacom Drivers:
September 2018: New drivers released version Driver 6.3.31-4 for Windows and Driver 6.3.31-4 for Mac OSX, with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

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Please check: viewtopic.php?f=6&t=1888

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Registration
Please register our products on https://www.wacom.com/register
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Search found 3 matches

by Snoflo1999
Thu 10. Aug 2017, 23:13
Forum: Pen Displays
Topic: Cintiq 27QHD - no display (black screen)
Replies: 23
Views: 18087

Re: Cintiq 27QHD - no display (black screen)

Hey Pakmanv, so sorry for your issues (like mine). My unit arrived today, back from the Wacom service center. The main PCB was replaced as well. I must commend Wacom for the fast repair time of only 2 days. Unfortunately, this episode cost me $700 in shipping to the US and back for the repair. I hop...
by Snoflo1999
Thu 13. Jul 2017, 01:01
Forum: Pen Displays
Topic: Cintiq 27QHD - no display (black screen)
Replies: 23
Views: 18087

Re: Cintiq 27QHD - no display (black screen)

Sincere thanks for your response. I called in to technical support and they think it is a hardware issue. I am awaiting an RMA number and shipping address to the USA Wacom service center (after they verify my purchase invoice). Thanks for the help again.
by Snoflo1999
Wed 12. Jul 2017, 04:56
Forum: Pen Displays
Topic: Cintiq 27QHD - no display (black screen)
Replies: 23
Views: 18087

Re: Cintiq 27QHD - no display (black screen)

I am rather distressed to report that my CIntiq 27QHD has died as well at just over 1 year old. I have contacted technical support but I have yet to receive a reply. The blue power light on the CIntiq lights up but the screen remains dark. The Cintiq touch buttons are also not lighting up. I have re...

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