Wacom Customer Support page: https://support.wacom.com/

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Touch not working correctly after Driver 6.3.33-5 update for Mac:
http://forum.wacom.eu/viewtopic.php?f=11&t=2581

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

European Warehouse Inventory:
The European team will be doing inventory from the 27th to the 29th of March. This means that short delays will repairs, order shipping and refunds will occur. We expect to get back to normal schedule on the 1st of April.

Search found 2 matches

by mhurler
Sun 6. Aug 2017, 08:26
Forum: Smartpads
Topic: No reliable sync from Bamboo Folio with InkSpace iOS App
Replies: 4
Views: 3912

Re: No reliable sync from Bamboo Folio with InkSpace iOS App

Do you have a chance to test it with another device ? The Inkspace App for Windows or OSX can now sync to the Folio. That would help to see, if the problem is with the Folio, your iOS or something else. If you get same problem with other devices, the Folio might have a problem in hardware. Hi Wacom...
by mhurler
Thu 13. Jul 2017, 05:46
Forum: Smartpads
Topic: No reliable sync from Bamboo Folio with InkSpace iOS App
Replies: 4
Views: 3912

No reliable sync from Bamboo Folio with InkSpace iOS App

Hello, in the recent weeks I am heavily suffering from inability to sync pages from the Bamboo Folio with the respective iOS app (latest version). On a regular basis pages are shown with a sync symbol (whirling circle), but this always stays like that. Sometime a couple of pages sync again and then ...

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