Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Search found 12 matches

by angrygymnast
Fri 27. Jul 2018, 21:17
Forum: Pen Displays
Topic: Yellow/white spot on Cintiq 16 (Dead pixels?)
Replies: 0
Views: 1257

Yellow/white spot on Cintiq 16 (Dead pixels?)

Hello, I need help. Today I turned my cintiq on and I noticed a white/yellow spot on the right side of the screen. It is very noticeable and it BLINKS when I'm using the cintiq. A friend says this might be dead pixels (the screen dying or possible bleed?). Hereby, I attach a link to a dropbox folder...
by angrygymnast
Wed 28. Feb 2018, 20:11
Forum: Pen Displays
Topic: Cintiq Pro 16 only 88% sRGB
Replies: 4
Views: 1735

Re: Cintiq Pro 16 only 88% sRGB

There is no more nightshift problem, the corrected it with the last firmware update. What I am noticing though is that color varies according to the program you are using. I am noticing that photoshop is not reading all blues especially when they have a hint of purple hue. Manga studio doesn't have ...
by angrygymnast
Tue 27. Feb 2018, 21:42
Forum: Pen Displays
Topic: Cintiq Pro 16 only 88% sRGB
Replies: 4
Views: 1735

Re: Cintiq Pro 16 only 88% sRGB

@doombun I'm happy to see that I am not the only one pulling my hair with the color situation. I claimed the warranty because I thought the cintiq was faulty. Wacom promptly replied because the colors were extremely off. They replaced my device and I just today I got a new one. Here you can see how ...
by angrygymnast
Tue 12. Dec 2017, 22:21
Forum: Pen Computers
Topic: Experience with Cintiq pro 16 (review. READ to avoid headaches)
Replies: 0
Views: 692

Experience with Cintiq pro 16 (review. READ to avoid headaches)

Well, I bought my Cintiq after being a long time wacom user. I was drawn by my previous experience as a user thinking I was paying for a good device. I was wrong. I've had this Cintiq for less than 6 months and wacom will replace my device as it came faulty. I did not experience the wobbly lines as ...
by angrygymnast
Thu 30. Nov 2017, 22:27
Forum: Pen Displays
Topic: imac and cintiq 16 colors NOT Matching after driver update
Replies: 2
Views: 794

Re: imac and cintiq 16 colors NOT Matching after driver update

thanks for the reply, I looked at the wacom setting (wacom display settings) and if it is set in the cinti16 calibration default the purples shown on my cintiq look blue. also I am experiencing colors being a bit desaturated. This happened since the beginning. I am working with a 5k iMac monitor. Ra...
by angrygymnast
Tue 28. Nov 2017, 05:59
Forum: Pen Displays
Topic: imac and cintiq 16 colors NOT Matching after driver update
Replies: 2
Views: 794

imac and cintiq 16 colors NOT Matching after driver update

Hello, wacom. Well, I'll try to explain my situation as better as I can. I bought a cintiq. whenever I chose a color profile, the screen changes (as expected) to the chosen color. When I exit from the cog panel, the colors don't stay as shown in the preview. The go darker or brighter, depending on t...
by angrygymnast
Thu 3. Aug 2017, 20:32
Forum: Pen Displays
Topic: Red-tint Screen on Cintiq Pro 16 with Mac OS 12.10.4
Replies: 33
Views: 14126

Re: Red-tint Screen on Cintiq Pro 16 with Mac OS 12.10.4

SOLVED What I did was turn it on and off several times *WITH THE CINTIQ ON* (when I checked the first time it was off, so I don't know why the cintiq was detecting as if it was on) . Every time you restart or the cintiq wakes up from sleep, you'll have to do this. I wish Wacom would do something abo...
by angrygymnast
Thu 3. Aug 2017, 19:58
Forum: Pen Displays
Topic: Solution of Red-tint screen on Cintiq Pro 16
Replies: 2
Views: 1956

Re: Solution of Red-tint screen on Cintiq Pro 16

Yes, this solved this for me. what I did was turn it on and off several times (when I checked the first time it was off, so I don't know why the cintiq was detecting as if it was on) *WITH THE CINTIQ ON* . Every time you restart -or wake up from sleep - you have to do this. I wish Wacom would do som...
by angrygymnast
Thu 3. Aug 2017, 18:09
Forum: Pen Displays
Topic: Red-tint Screen on Cintiq Pro 16 with Mac OS 12.10.4
Replies: 33
Views: 14126

Re: Red-tint Screen on Cintiq Pro 16 with Mac OS 12.10.4

I believe I am experiencing the same problem. It's been a nightmare purchasing this product and I wish Wacom had been straight forward about issues with sierra. when I plugged in the tablet for the first time, got a red tint. Corrected the issue with custom calibration. Been working like that for al...
by angrygymnast
Mon 24. Jul 2017, 20:34
Forum: Pen Displays
Topic: Cintiq pro 16 - Mac issues - buggy - pen stops working, touch issues
Replies: 17
Views: 6755

Re: Cintiq pro 16 - Mac issues - buggy - pen stops working, touch issues

I discovered that launching ps or any software that requires zooms and then turning the tablet off will enable touch function ON the wacom. I'm sick of this, really. I shouldn't be doing this at all. It sees to be a driver problem with Mac (sierra), because I tested the tablet on windows and it work...

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