New drivers posted for Mac and Win, version 6.3.25. Now supporting OSX High Sierra. Windows driver 6.3.25-3 is updated to versiob 6.3.25-5 now to fix an issue with the WL Kit. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Search found 2 matches

by nyathan
Sun 16. Jul 2017, 03:17
Forum: Pen Displays
Topic: Did I Really Ruin My Cintiq 13HD?
Replies: 1
Views: 297

Did I Really Ruin My Cintiq 13HD?

Hello! About two weeks ago I purchased a new Cintiq 13HD, and it has been working fine from then to yesterday. Today, I went to install the new pen update, and I guess I forgot one of the chords for plugging in my Cintiq because it immediately responded with PROGRAMMING FAILED in all red. I restarte...
by nyathan
Sat 15. Jul 2017, 21:59
Forum: Pen Displays
Topic: Cintiq Pro 13HD No Recognized by Laptop
Replies: 1
Views: 289

Cintiq Pro 13HD No Recognized by Laptop

I recently got a 13HD Cintiq about 2 weeks ago and it has been working fine until today. I use a 2014 Macbook Pro. I think I was installing the pen update and it failed for no reason? Now my computer refuses to recognize the Cintiq being connected to my laptop and the buttons on the Cintiq won't eve...

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