Hurricane Florence Alert:
A rather large hurricane is set to hit the East Coast of the United States at the end of this week. Because of its size and threat to life & property there have already been significant evacuations in the areas expected to be hit worst. Hopefully things do not turn out as bad, but we will probably see shipping delays to and from that area (our North America distribution center is in Memphis, TN, close to the area).
If you are in the US region and you order something during this period, please see check https://www.ups.com/us/en/service-alerts.page?id=alert1 for possible alerts.

Wacom Drivers:
June 2018: New drivers released version 6.3.30-6 for Win and 6.3.30-2 for Mac, with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Google Chrome - Clicking issues:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Search found 3 matches

by frenchev
Sun 23. Jul 2017, 19:11
Forum: Pen Displays
Topic: No Data cintiq pro 16 - Thunderbolt 3
Replies: 22
Views: 9034

Re: No Data cintiq pro 16 - Thunderbolt 3

Yes, I updated the BIOS to the last version with no result.
by frenchev
Mon 17. Jul 2017, 05:35
Forum: Pen Displays
Topic: No Data cintiq pro 16 - Thunderbolt 3
Replies: 22
Views: 9034

Re: No Data cintiq pro 16 - Thunderbolt 3

I have the absolute same problem Dell XPS 9560 with WCP16. I spent like € 100,00 for different cables and adapters but nothing helped. Nothing helps and I don't know who is to blame - Dell or Wacom? Which device should I send back to the store the Dell or the Wacom? In the store we tried the wacom w...
by frenchev
Mon 17. Jul 2017, 05:33
Forum: Pen Displays
Topic: No Data cintiq pro 16 - Thunderbolt 3
Replies: 22
Views: 9034

Re: No Data cintiq pro 16 - Thunderbolt 3

I have the absolute same problem Dell XPS 9560 with WCP16. I spent like € 100,00 for different cables and adapters but nothing helped. Nothing helps and I don't know who is to blame - Dell or Wacom? Which device should I send back to the store the Dell or the Wacom? In the store we tried the wacom w...

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