Wacom Customer Support page: https://support.wacom.com/

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Wacom Drivers:
Latest driver released for Windows (6.3.35-3) and Mac (6.3.35-2). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Mac OS 10.15 Catalina Beta:
https://www.wacom.com/en-us/support?guideId=015-916

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Search found 2 matches

by llz0717
Tue 1. Aug 2017, 15:51
Forum: Pen Computers
Topic: mobilestudio 13: no device connected
Replies: 12
Views: 9819

Re: mobilestudio 13: no device connected

My guess is that you rebooted the computer, correct? Which driver version do you use? Did you run a Firmware update before this happened? I recommend that you backup all your personal data as soon as possible. One possible troubleshooting step is to reset the device to factory defaults... In case y...
by llz0717
Tue 1. Aug 2017, 04:00
Forum: Pen Computers
Topic: mobilestudio 13: no device connected
Replies: 12
Views: 9819

mobilestudio 13: no device connected

Hello I am currently using mobilestudio 13. Today, wacom desktop center shows that there is no device connected. I go to the control panel--- wacom tablet properties. it says 'your device is not connected to your computer'. I uninstall and reinstall the driver, it doesn't help. So does anyone know w...

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