Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
NOTE: Apple already released an update of 10.15 which solves some of these issues. Please make sure you have the latest update.

Why is the cursor on Windows a white dot or crosshairs? [FIXED]:
https://www.wacom.com/en-de/support?guideId=015-661

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Search found 2 matches

by llz0717
Tue 1. Aug 2017, 15:51
Forum: Pen Computers
Topic: mobilestudio 13: no device connected
Replies: 12
Views: 10698

Re: mobilestudio 13: no device connected

My guess is that you rebooted the computer, correct? Which driver version do you use? Did you run a Firmware update before this happened? I recommend that you backup all your personal data as soon as possible. One possible troubleshooting step is to reset the device to factory defaults... In case y...
by llz0717
Tue 1. Aug 2017, 04:00
Forum: Pen Computers
Topic: mobilestudio 13: no device connected
Replies: 12
Views: 10698

mobilestudio 13: no device connected

Hello I am currently using mobilestudio 13. Today, wacom desktop center shows that there is no device connected. I go to the control panel--- wacom tablet properties. it says 'your device is not connected to your computer'. I uninstall and reinstall the driver, it doesn't help. So does anyone know w...

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