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Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3). Mac driver update coming soon. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

European Warehouse Inventory:
The European team will be doing inventory from the 27th to the 29th of March. This means that short delays will repairs, order shipping and refunds will occur. We expect to get back to normal schedule on the 1st of April.

Search found 2 matches

by llz0717
Tue 1. Aug 2017, 15:51
Forum: Pen Computers
Topic: mobilestudio 13: no device connected
Replies: 12
Views: 8878

Re: mobilestudio 13: no device connected

My guess is that you rebooted the computer, correct? Which driver version do you use? Did you run a Firmware update before this happened? I recommend that you backup all your personal data as soon as possible. One possible troubleshooting step is to reset the device to factory defaults... In case y...
by llz0717
Tue 1. Aug 2017, 04:00
Forum: Pen Computers
Topic: mobilestudio 13: no device connected
Replies: 12
Views: 8878

mobilestudio 13: no device connected

Hello I am currently using mobilestudio 13. Today, wacom desktop center shows that there is no device connected. I go to the control panel--- wacom tablet properties. it says 'your device is not connected to your computer'. I uninstall and reinstall the driver, it doesn't help. So does anyone know w...

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