New driver posting for Mac and Windows. The 6.3.24 driver has an updated user help section and bug fixes including issues related to assigning and entering keystrokes, such as Esc and Shift. Download here: http://www.wacom.com/support/product-support/drivers

For more details see the driver release notes on the driver download page.

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

Apple announced that 10.13 High Sierra will be released on Sep 25th. Wacom is currently working on a driver update to support this OS and will be ready by late Oct. Please note that the existing Wacom driver for 10.12 will NOT work so we suggest not to upgrade to OS 10.13 until the new driver is released.
To learn more, visit: http://www.wacom.com/en-us/support?guid ... ListPage-1

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Search found 2 matches

by llz0717
Tue 1. Aug 2017, 15:51
Forum: Pen Computers
Topic: mobilestudio 13: no device connected
Replies: 7
Views: 837

Re: mobilestudio 13: no device connected

My guess is that you rebooted the computer, correct? Which driver version do you use? Did you run a Firmware update before this happened? I recommend that you backup all your personal data as soon as possible. One possible troubleshooting step is to reset the device to factory defaults... In case y...
by llz0717
Tue 1. Aug 2017, 04:00
Forum: Pen Computers
Topic: mobilestudio 13: no device connected
Replies: 7
Views: 837

mobilestudio 13: no device connected

Hello I am currently using mobilestudio 13. Today, wacom desktop center shows that there is no device connected. I go to the control panel--- wacom tablet properties. it says 'your device is not connected to your computer'. I uninstall and reinstall the driver, it doesn't help. So does anyone know w...

Go to advanced search