Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
NOTE: Apple Released 10.15.1 which solves some of these issues. Please update as soon as possible.

Why is the cursor on Windows a white dot or crosshairs? [FIXED]:
https://www.wacom.com/en-de/support?guideId=015-661

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Search found 732 matches

by wacom5
Wed 23. Oct 2019, 09:40
Forum: Pen Tablets
Topic: Is there a mouse compatible with CTL-490 or CTH-490?
Replies: 1
Views: 1

Re: Is there a mouse compatible with CTL-490 or CTH-490?

Unfortunately there isn't. We don't make mouses anymore.
by wacom5
Wed 16. Oct 2019, 10:31
Forum: Pen Tablets
Topic: Graphic tablet, cursos on video
Replies: 1
Views: 570

Re: Graphic tablet, cursos on video

Most screen recording programs have a setting to show or hide the cursor. You need to check the software you are using. This is not a Wacom issue.
by wacom5
Wed 16. Oct 2019, 10:29
Forum: Pen Tablets
Topic: 2 Monitors - Different Mapping for both possible?
Replies: 1
Views: 594

Re: 2 Monitors - Different Mapping for both possible?

No, this is not possible.
by wacom5
Wed 16. Oct 2019, 10:21
Forum: Pen Tablets
Topic: Perpetual Pen Lag in FireAlpaca on Windows 10
Replies: 1
Views: 555

Re: Perpetual Pen Lag in FireAlpaca on Windows 10

Flicks is still there. Open "Pen and Touch" from the Windows Control Panel. Also, check the settings in FireAlpaca. Probably you should turn down line smoothing a bit. https://everythingfirealpaca.tumblr.com/post/158062431827/my-pen-seems-to-start-drawing-a-little-bit-after-i https://every...
by wacom5
Wed 16. Oct 2019, 10:10
Forum: Pen Tablets
Topic: Scrolling in Windows 10 with a Bamboo Fun
Replies: 2
Views: 594

Re: Scrolling in Windows 10 with a Bamboo Fun

Make sure you install / reinstall the correct driver - https://www.wacom.com/en-de/support/product-support/drivers
Once the driver is installed, you need to set he pen button to the desired function.
by wacom5
Wed 16. Oct 2019, 10:07
Forum: Pen Tablets
Topic: Drag events are no longer sent to macOS starting recent driver update
Replies: 8
Views: 2927

Re: Drag events are no longer sent to macOS starting recent driver update

Are you sure it's the Wacom driver that is blocking the driver? For Mojave and Catalina, some setup is required. See: https://www.wacom.com/en-de/support?guideId=014-001 and https://www.wacom.com/en-de/support?guideId=015-916 Other mouse or peripheral drivers will require similar setup.
by wacom5
Wed 16. Oct 2019, 10:02
Forum: Pen Displays
Topic: How can I connect my Cintiq Pro 24 to two computers alternately
Replies: 3
Views: 652

Re: How can I connect my Cintiq Pro 24 to two computers alternately

(...) Thank you very much. It is very helpful. One more question about USB port for pen work. If I connect to Cintiq 2 different computer's USB at the same time will my pen work properly on that computer which I will use at that moment? I'm not sure how you want to connect the USB to two computers ...
by wacom5
Wed 16. Oct 2019, 09:57
Forum: Pen Displays
Topic: Confusion regarding hardware slots when calibrating with Wacom color manager
Replies: 1
Views: 591

Re: Confusion regarding hardware slots when calibrating with Wacom color manager

The hardware storage allows you to maintain the same settings even if you change computers. You can switch between profiles through the Wacom Display Settings.
by wacom5
Wed 16. Oct 2019, 09:55
Forum: Pen Displays
Topic: [HELP]Greenish tint on my 27QHD screen after wakeup
Replies: 1
Views: 574

Re: [HELP]Greenish tint on my 27QHD screen after wakeup

Please contact our support if you haven't already - https://%20support.wacom.com

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