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Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-4) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Search found 331 matches

by wacom5
Thu 17. Jan 2019, 11:15
Forum: Pen Tablets
Topic: What’s the cheapest smallest tablet that’s compatible with the Pro pen 2?
Replies: 2
Views: 23

Re: What’s the cheapest smallest tablet that’s compatible with the Pro pen 2?

That would be the Wacom Intuos Pro Medium - Model number PTH-660
https://www.wacom.com/products/pen-tablets/wacom-intuos-pro

The other Intuos models do not support the Pro Pen 2.
by wacom5
Thu 17. Jan 2019, 11:11
Forum: Pen Tablets
Topic: Lifting and setting pen while drawing causes left-click also
Replies: 8
Views: 71

Re: Lifting and setting pen while drawing causes left-click also

Please make sure both Windows computers are fully up to date and that you connected the USB cable directly to the computer. Do not use a USB-HUB. See here for more details about that error message and what it means.
by wacom5
Thu 17. Jan 2019, 11:04
Forum: Pen Computers
Topic: New driver ruins Clip Studio pen performance
Replies: 13
Views: 911

Re: New driver ruins Clip Studio pen performance

Thanks for the feedback. I have forwarded the information to the team.
by wacom5
Thu 17. Jan 2019, 10:42
Forum: Pen Displays
Topic: Pro 16 tablet mode, calibration problem
Replies: 7
Views: 73

Re: Pro 16 tablet mode, calibration problem

I suggest you set all the mapping settings to default, both in "Cintiq Mode" and "Tablet Mode" and test the behaviour. Googled how to check mapping settings. No luck. My Wacom Tablet Properties doesn't have mapping settings either. Any chance you can tell me where I can set mapp...
by wacom5
Wed 16. Jan 2019, 08:57
Forum: Pen Tablets
Topic: Lifting and setting pen while drawing causes left-click also
Replies: 8
Views: 71

Re: Lifting and setting pen while drawing causes left-click also

Try to backup and reset the Wacom preferences using the Wacom Tablet Preference File Utility. Is the cursor offset only visible in PowerPoint? Outside of PowerPoint do pen strokes react normally?
by wacom5
Wed 16. Jan 2019, 08:50
Forum: Pen Displays
Topic: Pro 16 tablet mode, calibration problem
Replies: 7
Views: 73

Re: Pro 16 tablet mode, calibration problem

In "Tablet Mode" the surface of the Cintiq should be mapped to your desktop environment. If should default to "Full" mapping settings. Display Toggle will work only with an ExpressKey. Since the Cintiq Pro 16 does not have ExpressKeys, this is not available directly. I suggest yo...
by wacom5
Tue 15. Jan 2019, 08:07
Forum: Pen Tablets
Topic: Wacom Intous4 WL functions, than doesn't, and then functions again
Replies: 4
Views: 56

Re: Wacom Intous4 WL functions, than doesn't, and then functions again

Understood. Thank you for checking that out.
Do you have any other 3rd party peripheral driver installed? Something might be is running interference as well.
by wacom5
Tue 15. Jan 2019, 08:01
Forum: Pen Displays
Topic: Pro 16 tablet mode, calibration problem
Replies: 7
Views: 73

Re: Pro 16 tablet mode, calibration problem

Which driver do you have installed? Please start by making a clean driver install: https://www.wacom.com/en-de/support?guideTitle=How-do-I-uninstall-(manually)-and-re-install-the-Wacom-driver-on-Windows-for-a-Pen-Tablet%2C-Pen-Display%2C-or-Pen-Computer%3F&guideId=ce67b2c8-4f6f-47c8-93cd-4c65819...
by wacom5
Mon 14. Jan 2019, 10:44
Forum: Smartpads
Topic: Full compatibility with Windows
Replies: 15
Views: 3886

Re: Full compatibility with Windows

bal3ster wrote:Hello... I was very happy when I finally got the news of the new Windows app... unfortunately it's not working with my Spark.
Please dont tell me that Spark is not supported.... O_o

I'm afraid so. Bamboo Spark is not supported.
by wacom5
Mon 14. Jan 2019, 10:33
Forum: Pen Tablets
Topic: Lifting and setting pen while drawing causes left-click also
Replies: 8
Views: 71

Re: Lifting and setting pen while drawing causes left-click also

That explains a lot. The driver you are using (6.3.32-4) does not support the DTU-2231. You need to use driver 6.3.31-4.
See the Previous Drivers section in https://www.wacom.com/en-de/support/product-support/drivers
I used PowerPoint 2016 for my tests by the way.

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