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Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916

Mac OS 10.15.4 Update:
What does the Mac OS warning message “Legacy System Extension” mean and why am I seeing it?

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Search found 944 matches

by wacom5
Mon 6. Apr 2020, 14:53
Forum: Pen Displays
Topic: Which Pen to get?
Replies: 1
Views: 26

Re: Which Pen to get?

Hi,
I recommend you to get one of the following:
  • Grip Pen KP-501E
  • Pro Pen (1st Gen) KP-503E
  • Classic Pen KP-300E
by wacom5
Mon 6. Apr 2020, 08:21
Forum: Pen Tablets
Topic: Wacom Intuos Pro M – Low performance/resolution
Replies: 1
Views: 24

Re: Wacom Intuos Pro M – Low performance/resolution

Hi, It's hard to answer this question without seeing what you seem but probably the issue is that you expect the pen and tablet to behave in a certain way which is different from how they actually work. In the standard mode, the tablet will work with absolute positioning meaning that the whole table...
by wacom5
Mon 6. Apr 2020, 06:54
Forum: Pen Computers
Topic: Wacom Link Not Working
Replies: 1
Views: 22

Re: Wacom Link Not Working

Hi there, First of all, please make sure you update the MobileStudio Pro with all available updates. Then try to find some different cables to test with. This is most likely the source of the issue. If the issue persists then you really need to talk to support. You can also open a ticket or contact ...
by wacom5
Mon 6. Apr 2020, 06:44
Forum: Drivers
Topic: Pen does not work after the mac 10.15 update
Replies: 9
Views: 19571

Re: Pen does not work after the mac 10.15 update

Please do not use guides from 3rd party websites as these are often out of date. Here are the correct steps for the setting up the latest driver for Catalina: https://www.wacom.com/en-de/support?guideId=015-916
Please contact our support if you continue to have issues.
by wacom5
Mon 6. Apr 2020, 06:37
Forum: Apps and Services
Topic: Bamboo high resolution video export
Replies: 3
Views: 81

Re: Bamboo high resolution video export

That would depend on the 3rd party you use I suppose. We don't have enough knowledge on this topic.
by wacom5
Mon 6. Apr 2020, 06:28
Forum: Pen Displays
Topic: X-Rite i1Display STUDIO & Cintiq 27QHD?
Replies: 1
Views: 99

Re: X-Rite i1Display STUDIO & Cintiq 27QHD?

If color calibration is important to you and I would still recommend you to go for the Wacom Color Manager or at least the i1Display Pro. The reasons being what is mentioned in the link you shared.
by wacom5
Mon 6. Apr 2020, 06:21
Forum: Drivers
Topic: Mac - not possible to disable touch
Replies: 8
Views: 681

Re: Wacom Cintiq Pro 16 Touch stays on even when not enabled

For some reason my Tablet keeps seeying my fingers as touch even when I turn touch off or on. This makes it impossible to draw. Please help. Hi, this issue should have been fixed with the latest Mac driver - https://cdn.wacom.com/u/productsupport/drivers/mac/professional/releasenotes/Mac_6.3.38.htm...
by wacom5
Mon 6. Apr 2020, 06:18
Forum: Pen Displays
Topic: Cintiq pro 16 - cutting strokes
Replies: 1
Views: 11

Re: Cintiq pro 16 - cutting strokes

Hi,
Does the eraser end of the pen do the same behavior? From the videos it looks that you have a defective pen so you should contact Customer Support.
by wacom5
Wed 1. Apr 2020, 06:43
Forum: Pen Displays
Topic: Using Cintiq 16 as Intuos Pro M?
Replies: 1
Views: 47

Re: Using Cintiq 16 as Intuos Pro M?

I would definitely give the Cintiq 16 a try. If it doesn't fit you you can always return it but I wouldn't pass the change to try a pen display if I had never tried one before.
by wacom5
Wed 1. Apr 2020, 06:41
Forum: Apps and Services
Topic: Bamboo high resolution video export
Replies: 3
Views: 81

Re: Bamboo high resolution video export

I assume you are talking about the Inkspace Export to Video function. Unfortunately it's not possible to set to a higher resolution or other exporting options.

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