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Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Touch not working correctly after Driver 6.3.33-5 update for Mac:
http://forum.wacom.eu/viewtopic.php?f=11&t=2581

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Search found 570 matches

by wacom5
Mon 27. May 2019, 13:05
Forum: Pen Computers
Topic: Cintiq pro 13 on my (not so) old computer
Replies: 2
Views: 3

Re: Cintiq pro 13 on my (not so) old computer

Hello. Just make sure you get the Wacom Link Plus. If you buy your Cintiq Pro 13 brand new this should come included. Some production units prior to early 2018 only come with the regular Wacom Link. The regular Wacom Link does not support HDMI but the Wacom Link Plus does. I suppose your computer ha...
by wacom5
Mon 27. May 2019, 09:06
Forum: Pen Tablets
Topic: Touch setting is missing
Replies: 1
Views: 5

Re: Touch setting is missing

Hello,
Can you please confirm the model number of your Intuos?
The latest Wacom Intuos models do not have Touch Input - https://www.wacom.com/products/pen-tablets/wacom-intuos#Specifications
by wacom5
Fri 24. May 2019, 06:42
Forum: Pen Displays
Topic: Cintiq 16" help | Constantly having to reset PS workspace/tools
Replies: 1
Views: 44

Re: Cintiq 16" help | Constantly having to reset PS workspace/tools

Hey there. I have never heard about this issue before. If I understand correctly, you have the workspace set to extended. What happens if you set the Cintiq 16 as your main display? In any case, this seems like an issue with Photoshop or Mac OSX. In this regard, the Cintiq is only a display like any...
by wacom5
Thu 23. May 2019, 08:06
Forum: Drivers
Topic: Pan/Scroll Cursor stuck. Mouse not moving until release.
Replies: 55
Views: 7305

Re: Pan/Scroll Cursor stuck. Mouse not moving until release.

The Driver team is still analysing the situation. This will take time.
by wacom5
Wed 22. May 2019, 08:41
Forum: Stylus
Topic: Wacom ink does not want to pair
Replies: 5
Views: 1125

Re: Wacom ink does not want to pair

Hi.
Fist make sure the battery has enough charge.
Second, please make sure you run all your Windows updates. This is very important.
Once this is done, please retry pairing the Stylus. If the issue persists, please contact our support - https://support.wacom.com
by wacom5
Mon 20. May 2019, 13:45
Forum: Drivers
Topic: Pointer Events not detecting pen pressure in web browsers.
Replies: 3
Views: 1028

Re: Pointer Events not detecting pen pressure in web browsers.

megalomaniak wrote:The pen(including pressure) works fine outside of the web browsers.

Try disabling Windows Ink for the browser specific settings in the Wacom Tablet Properties. See how in the instructions below:
https://www.wacom.com/en-de/support?guideId=013-447
by wacom5
Mon 20. May 2019, 13:36
Forum: Pen Displays
Topic: Cintiq 27QHD - no display (black screen)
Replies: 39
Views: 28649

Re: Cintiq 27QHD - no display (black screen)

There is not other solution other than having the device repaired. Please stay in touch with our support and they will assist you.
https://support.wacom.com
by wacom5
Mon 20. May 2019, 13:28
Forum: Pen Tablets
Topic: problem connecting with USB dongle - Stuck at 97% Charged
Replies: 10
Views: 1486

Re: Intuos Pro S - Stuck at 97% Charged

Recently purchased the Intuos Pro S (PTH451), which works great; however, when installing the wireless accessory kit, it seems to be stuck at 97% charged regardless of having been plugged in for 6-7 hours. Is this a common issue when first charging the battery? Thanks in advance! Please contact our...
by wacom5
Mon 20. May 2019, 13:23
Forum: Pen Displays
Topic: Cintiq 24 Pro Fan Noise
Replies: 42
Views: 10614

Re: Cintiq 24 Pro Fan Noise

Hi.

We appreciate your feedback and honesty.
Just bear in mind that the unboxing and review were before the firmware update that addressed this was released. If you can still try the device and return it within the return period - see for yourself how you feel about it.
by wacom5
Fri 17. May 2019, 06:53
Forum: Pen Tablets
Topic: Can't recognize tablet on new PC
Replies: 1
Views: 666

Re: Can't recognize tablet on new PC

Hello, First, make sure your Bamboo Tablet is properly connected and that you have a solid LED when plugged in. Try a different cable and connect the device directly to the USB ports of the Motherboard. On the software side, I see you have installed both the Bamboo driver (Consumer driver) and the W...

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