Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Mac OS 10.15 Catalina Beta:
https://www.wacom.com/en-us/support?guideId=015-916

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Search found 715 matches

by wacom5
Tue 10. Sep 2019, 14:37
Forum: Pen Tablets
Topic: scrolling
Replies: 2
Views: 160

Re: scrolling

moebius1 wrote:nobody? :-(

Please see: viewtopic.php?f=11&t=4013#p8912
by wacom5
Tue 10. Sep 2019, 14:35
Forum: Drivers
Topic: ExpressKey Remote Display too small
Replies: 3
Views: 54

Re: ExpressKey Remote Display too small

Thank you.
I am not able to reproduce this. Please contact the support team - https://support.wacom.com
by wacom5
Mon 9. Sep 2019, 09:48
Forum: Pen Tablets
Topic: All tools acting as 'Move' tool in Photoshop on Mac OS
Replies: 2
Views: 199

Re: All tools acting as 'Move' tool in Photoshop on Mac OS

Hi.
Can you please update to version 10.14.6? We had a customer with the same issue and updating the Operating System solved the issue.
by wacom5
Mon 9. Sep 2019, 09:24
Forum: Drivers
Topic: FEATURE REQUEST: Please add touch mode to navigation
Replies: 1
Views: 27

Re: FEATURE REQUEST: Please add touch mode to navigation

Hello. I'm not sure which OS you are using so please clarify. I am not able to replicate this in Windows, with the latest version of OneNote. Generally, such commands as scroll will already be sent as touch gestures by the Wacom Driver. I checked with both Windows Ink enabled and disabled and using ...
by wacom5
Mon 9. Sep 2019, 09:14
Forum: Pen Displays
Topic: Cintiq 24 pro utilizing high CPU with brush strokes
Replies: 3
Views: 99

Re: Cintiq 24 pro utilizing high CPU with brush strokes

Are you using Windows Ink? If you disabled it for your Intuos you will need to do it again for the Cintiq settings. I drag over Photoshop onto my Cintiq, in the exact same work session and I get the problem, brush strokes in Photoshop are very laggy and have a hard time keeping up, pushing my CPU to...
by wacom5
Mon 9. Sep 2019, 08:59
Forum: Drivers
Topic: ExpressKey Remote Display too small
Replies: 3
Views: 54

Re: ExpressKey Remote Display too small

Hello.
There is no option to scale this.
Can you confirm which Operating System and which version of the Wacom driver you are using?
What is the resolution and the scaling you are applying to your monitors?
by wacom5
Fri 6. Sep 2019, 14:59
Forum: Pen Displays
Topic: Cintiq 24 pro utilizing high CPU with brush strokes
Replies: 3
Views: 99

Re: Cintiq 24 pro utilizing high CPU with brush strokes

First make sure Windows and the the Graphics card driver are up to date. The way you describe the issue, this can only be from the computer and / or the software you are using. I am not sure which software you are using but please check if there are any recommended settings from the software develop...
by wacom5
Mon 2. Sep 2019, 07:17
Forum: Pen Displays
Topic: usb C to displayport cable ? (cintiq pro 16)
Replies: 2
Views: 119

Re: usb C to displayport cable ? (cintiq pro 16)

This would only carry on the video signal from your computer to the Cintiq. You wouldn't have the Pen and Touch data transfer from the Cintiq to the computer.
The Cintiq Pro 16 comes with the Wacom Link Plus adaptor which should cover all the possible connection requirements.
by wacom5
Mon 2. Sep 2019, 07:13
Forum: Pen Displays
Topic: Pen lagging when moving fast
Replies: 1
Views: 64

Re: Pen lagging when moving fast

Sounds like a software issue. Turn of any smoothing tools you may have enabled in Photoshop and see if there are any improvements.

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