Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Search found 4 matches

by JyhncNKN
Thu 10. Aug 2017, 00:06
Forum: Pen Displays
Topic: Cintiq Pro 16 VESA adapter
Replies: 2
Views: 2012

Re: Cintiq Pro 16 VESA adapter

Thank you ! It would be great to get an official VESA adapter so I don't have to drill holes into the back of the tablet, its a bit hard to tell when to stop drilling :P
by JyhncNKN
Wed 9. Aug 2017, 04:48
Forum: Pen Displays
Topic: Cintiq Pro 16 VESA adapter
Replies: 2
Views: 2012

Cintiq Pro 16 VESA adapter

Hi All,

Is there a VESA adapter for the Cintiq Pro 16 ?

I'd appreciate any advice.
by JyhncNKN
Wed 9. Aug 2017, 04:45
Forum: Pen Displays
Topic: 4K only on usb-c (cintiq pro 16)
Replies: 10
Views: 6582

Re: 4K only on usb-c (cintiq pro 16)

I could get 4K using the provided Wacom-link (DP+USB). However, it would only do 4K if I connect the USB-C cable (from the Wacom link) to the Top USB-C port on the Left hand side.

You might want to give this a try if you haven't.

Good Luck :)
by JyhncNKN
Wed 9. Aug 2017, 04:37
Forum: Pen Displays
Topic: Does Cintiq Pro 16 switch between input ports?
Replies: 0
Views: 952

Does Cintiq Pro 16 switch between input ports?

Hi All,

I have a question about the Cintiq Pro 16, it seems to have 3 USB type C inputs. One of it has to be used by the power adapter, however for the remaining two, could they be used to connect to two different computer? If so, how do we switch between the inputs?

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