Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Search found 11 matches

by JHFerry
Tue 4. Dec 2018, 15:48
Forum: Pen Displays
Topic: Cintiq 24 Pro Fan Noise
Replies: 23
Views: 4632

Re: Cintiq 24 Pro Fan Noise

Yep, more on the fan noise fix:
https://youtu.be/uNbbcGl4b4w
by JHFerry
Sat 6. Oct 2018, 20:21
Forum: Pen Displays
Topic: Wacom Cintiq Pro 24, suggestion for improvement
Replies: 2
Views: 329

Re: Wacom Cintiq Pro 24, suggestion for improvement

Yes, agree. In fact my review is coming soon for both the 24" touch and the VESA mount. Lots of Wacom stuff on the channel.

https://www.youtube.com/c/createnowsleeplater
by JHFerry
Wed 18. Apr 2018, 02:54
Forum: Pen Displays
Topic: Cintiq 24 Pro Fan Noise
Replies: 23
Views: 4632

Re: Cintiq 24 Pro Fan Noise

Wacom knows about the fan noise:
https://youtu.be/dDKN8Y7zyVU
by JHFerry
Sun 18. Feb 2018, 08:16
Forum: Pen Displays
Topic: Expresskey remote only charges to 87%
Replies: 0
Views: 574

Expresskey remote only charges to 87%

I've seen this issue other areas as well. Is there something I can do about it?
by JHFerry
Wed 14. Feb 2018, 19:23
Forum: Pen Displays
Topic: New Cintiq Pro 16 Review for 2018
Replies: 0
Views: 691

New Cintiq Pro 16 Review for 2018

Looks like a lot of problems have been addressed!

https://youtu.be/MZAvtmejENc
by JHFerry
Sat 10. Feb 2018, 04:13
Forum: Pen Displays
Topic: KB, Wacom shortcuts showing on wrong screen (Cintiq Pro 16)
Replies: 0
Views: 579

KB, Wacom shortcuts showing on wrong screen (Cintiq Pro 16)

I'm sure this is something I am not configuring correctly. I am using the 16" Cintiq in a laptop so the laptop is my primary screen and I have it extended to my cintiq. All of the shortcut buttons on the Cintiq show up on the laptop, even KB. Is there a place to configure this?
by JHFerry
Fri 19. Jan 2018, 17:25
Forum: Pen Displays
Topic: Cintiq pro 24" and 32"
Replies: 23
Views: 7151

Re: Cintiq pro 24" and 32"

There are some high rez images floating around. I spoke to CS and they escalated it. I am trying to do an update video on YT. CAS-858579-B0X3K1. Can you guys help?
by JHFerry
Tue 16. Jan 2018, 01:13
Forum: Pen Displays
Topic: Cintiq pro 24" and 32"
Replies: 23
Views: 7151

Re: Cintiq pro 24" and 32"

That Verge link also says there is a touchless version of the 24". I don't have a ton of faith in Wacom but they can't be THAT stupid to pull that again. Especially in 2018 where every AES, Ntrig device and tablets are touch.
by JHFerry
Fri 22. Dec 2017, 21:49
Forum: Pen Displays
Topic: New cintiq 2018 plug connections
Replies: 2
Views: 554

Re: New cintiq 2018 plug connections

I dont know what you wound up getting but I find it unlikely Wacom would back track on USB-C now. USB-C with thunderbolt is a safe choice.

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