New user account
If you have trouble to create a new user account and do not receive a confirmation Email, please contact our customer support https://www.wacom.com/en-gb/support and we will manually approve your account.
Please send an Email in which you tell us that you agree our Wacom privacy policy. Thank you for your understanding.

Wacom Drivers
June 2018: New drivers released version 6.3.30-4 for Win and 6.3.30-2 for Mac, with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Search found 2 matches

by Pseudonym84
Thu 31. Aug 2017, 18:33
Forum: Pen Displays
Topic: Cintiq Pro 13 - Wacom Desktop Centre Not Detecting
Replies: 15
Views: 8425

Re: Cintiq Pro 13 - Wacom Desktop Centre Not Detecting

Go to Wacom Desktop Center and try backup settings -> Reset settings. That is not automatically re-newed when you re-install drivers. If no success, check in device manager for component problems. And if possible test the tablet on another machine. Test with the Wacom Link instead of direct USB-C c...
by Pseudonym84
Thu 31. Aug 2017, 11:17
Forum: Pen Displays
Topic: Cintiq Pro 13 - Wacom Desktop Centre Not Detecting
Replies: 15
Views: 8425

Re: Cintiq Pro 13 - Wacom Desktop Centre Not Detecting

I'm having the same problem; My Wacom Cintiq Pro 13" display and touch work, but the pen does not. The Wacom Desktop Center says 'No Device Connected' under My Devices. I've tried the following; * Unplug the device, uninstall drivers, restart the system and reinstall drivers directly from the W...

Go to advanced search