Wacom Customer Support page: https://support.wacom.com/

Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

New Operating System releases:
macOS 12 ("Monterey") support: Is there a driver for macOS 12 Monterey?
Windows 11 support: Is there a driver for Windows 11?

Issues with MS Edge browser:
When MS Edge is updated to version 94 and then opened and interacted with a Pen display the computer will crash and give the “Blue screen of death.”
This is NOT a Wacom driver issue, it has been reported from other devices using Windows Ink as well.
Disabling Windows Ink in Windows will resolve the issue.

See https://support.wacom.com/hc/en-us/arti ... -can-I-do-

Search found 8 matches

by bal3ster
Thu 5. Dec 2019, 02:48
Forum: Smartpads
Topic: Blue and orange led blink on Bamboo Spark. Transfer is failing :-( HELP??
Replies: 6
Views: 11518

Re: Blue and orange led blink on Bamboo Spark. Transfer is failing :-( HELP??

Hello, I am having the same problem (flashing orange and blue led)... Unfortunately the reset procedure above mentioned does not work anymore... When pairing the device the current Android app does not asks for the "unique name"... Therefore I can't tap five times to reset the memory... He...
by bal3ster
Mon 22. Jul 2019, 23:28
Forum: Smartpads
Topic: Sync directly with OneNote
Replies: 1
Views: 4876

Sync directly with OneNote

Hello,
We were evaluating the possibility to use a Slate in an corporate environment that would exclude the sync with Inkspace. Is it possible to directly sync to One Note? Thanks in advance.
Cheers
by bal3ster
Sat 16. Mar 2019, 15:41
Forum: Smartpads
Topic: Orange led always on!
Replies: 1
Views: 5320

Orange led always on!

Hello... I looking for support trying to resuscitate my bamboo spark...
The orange led is always on (not blinking, solid on). No, I am not charging the pad, but I can't turn it on (apparently) or pair it to download the pages in the memory. Any suggestion?
Please help.
by bal3ster
Mon 14. Jan 2019, 21:16
Forum: Smartpads
Topic: Full compatibility with Windows
Replies: 23
Views: 30172

Re: Full compatibility with Windows

You just killed me Wacom... after all this wait, not supported. Sad...
by bal3ster
Fri 11. Jan 2019, 05:24
Forum: Smartpads
Topic: Full compatibility with Windows
Replies: 23
Views: 30172

Re: Full compatibility with Windows

Hello... I was very happy when I finally got the news of the new Windows app... unfortunately it's not working with my Spark.
Please dont tell me that Spark is not supported.... O_o
by bal3ster
Mon 16. Apr 2018, 19:18
Forum: Smartpads
Topic: Date of creation lost when sync?
Replies: 1
Views: 3693

Re: Date of creation lost when sync?

Sorry guys... i think it has been my tablet acting up during the sync...
I did it again this week and everything is back to normal...
by bal3ster
Sat 7. Apr 2018, 21:34
Forum: Smartpads
Topic: Date of creation lost when sync?
Replies: 1
Views: 3693

Date of creation lost when sync?

Hello, I've been using my Bamboo Spark for 2+ years to take notes. One of the features i've loved since the beginning is the fact that when the notes were sync with a tablet the date and time of creation was automatically recorded. Now, I noticed all my notes were synced and saved under the date of ...
by bal3ster
Sat 2. Sep 2017, 19:02
Forum: Smartpads
Topic: Full compatibility with Windows
Replies: 23
Views: 30172

Full compatibility with Windows

Hello, I've been using my Bamboo Spark for quite a long time, but I tired to see "full desktop support for Smartpads coming soon" on the Wacom website (http://www.wacom.com/en/products/apps-services/inkspace). Does anybody knows if this is actually going to happen (be able to pair the smar...

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