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Search found 31 matches

by RobArt
Fri 10. Jul 2020, 09:22
Forum: Pen Displays
Topic: Mouse looses left function after last update
Replies: 0
Views: 151

Mouse looses left function after last update

Hi Not sure how this could work when the Cintiq is connected to the iMac, but since the last driver update, the iMac Magic Mouse, looses left mouse functionality. My iMac has been working fine till the point of the last update, so am assuming that the issue could be this. Anyone else? Any way to fix...
by RobArt
Fri 10. Jul 2020, 09:19
Forum: Pen Displays
Topic: New Computer New Problem
Replies: 2
Views: 346

Re: New Computer New Problem

Hi
Its the Cintiq 27QHD

Thanks

Rob
by RobArt
Thu 9. Jul 2020, 12:33
Forum: Pen Displays
Topic: New Computer New Problem
Replies: 2
Views: 346

New Computer New Problem

Hi all OK, for the past two years Wacom support have asked me to confirm many issues by testing the Cintiq on another computer. Only now have I been able to save enough money to get a new iMac and test the display on this Catalina system. Before I switched over, all the issues remained. The only dif...
by RobArt
Thu 9. Jul 2020, 09:40
Forum: Pen Displays
Topic: Battery on ExpressKeys Remote
Replies: 14
Views: 6274

Re: Battery on ExpressKeys Remote

OK I finally have a new computer attached to my Cintiq. I can NOW confirm this issue still remains even though I have worked on the new connection for some 2 weeks. Twice it has told me the device is low on battery, even though the Remote was at 87% and the warning light below was not on. So, someth...
by RobArt
Fri 3. Jul 2020, 07:44
Forum: Pen Displays
Topic: Screen jumps and flickers!!
Replies: 10
Views: 2841

Re: Screen jumps and flickers!!

OK, this seems to have cleared since a) I cleaned out my old iMac, and the temperature wasn't getting excessive, and b) I put my Cintiq on my new iMac.
I will check to see if any of the other issues occur and report back.
by RobArt
Fri 3. Jul 2020, 06:53
Forum: Pen Displays
Topic: iMac 2019 and Cintiq
Replies: 2
Views: 658

Re: iMac 2019 and Cintiq

Hi

Thanks for that. I already have the USB plugged in from the previous set-up. I just wanted to know what was required to swap out the Thunderbolt connector that was on my iMac Late 2015.
I got one of the lead adaptors and I am now working on the new set-up.

Thanks

Rob
by RobArt
Thu 2. Jul 2020, 12:52
Forum: Pen Displays
Topic: iMac 2019 and Cintiq
Replies: 2
Views: 658

iMac 2019 and Cintiq

Hi I have been using my Cintiq 27QHD with my Late 2015 iMac for the past two years, and apart from the recorded issues has been working OK. I have now upgraded my iMac to a 2019, and the Thunderbolt port is different. My tech guy tells me I need a display port to type C adaptor. Is this the only ada...
by RobArt
Tue 5. May 2020, 12:43
Forum: Pen Displays
Topic: Screen jumps and flickers!!
Replies: 10
Views: 2841

Re: Screen jumps and flickers!!

Hi

I believe I have found it #CAS-1452872-P7W3R4
by RobArt
Mon 4. May 2020, 15:48
Forum: Pen Displays
Topic: Screen jumps and flickers!!
Replies: 10
Views: 2841

Re: Screen jumps and flickers!!

Not that I am aware of.

The site just said that I had sent the message.

Rob
by RobArt
Thu 30. Apr 2020, 09:27
Forum: Pen Displays
Topic: Screen jumps and flickers!!
Replies: 10
Views: 2841

Re: Screen jumps and flickers!!

Hi again Is support on furlough? I wrote over a week ago and no reply. This issue is getting worse and worse. It can't be the pen sensor as it happens when I use my mouse on websites. The only commonality is when the GPU is warm/hot, and this is when it occurs. But it has been spiking at 79ºC for ov...

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