News 20.07.2020:
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Dear customer, due to cookie policies we cannot allow embedding pictures from 3rd party sites any more.
In case you want to show our support teams a picture, open a case at http://www.wacom.com/support/contact-support
Thanks for your understanding.
Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
Mac OS 10.15.4 Update:
What does the Mac OS warning message “Legacy System Extension” mean and why am I seeing it?
eStore Shipping
Please note that reduced UPS service might affect your region due to CoVid-19 situation. See updated details for UPS serviceshttps://www.ups.com/de/en/service-alerts.page?id=alert1
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Search found 31 matches
- Fri 10. Jul 2020, 09:22
- Forum: Pen Displays
- Topic: Mouse looses left function after last update
- Replies: 0
- Views: 151
Mouse looses left function after last update
Hi Not sure how this could work when the Cintiq is connected to the iMac, but since the last driver update, the iMac Magic Mouse, looses left mouse functionality. My iMac has been working fine till the point of the last update, so am assuming that the issue could be this. Anyone else? Any way to fix...
- Fri 10. Jul 2020, 09:19
- Forum: Pen Displays
- Topic: New Computer New Problem
- Replies: 2
- Views: 346
Re: New Computer New Problem
Hi
Its the Cintiq 27QHD
Thanks
Rob
Its the Cintiq 27QHD
Thanks
Rob
- Thu 9. Jul 2020, 12:33
- Forum: Pen Displays
- Topic: New Computer New Problem
- Replies: 2
- Views: 346
New Computer New Problem
Hi all OK, for the past two years Wacom support have asked me to confirm many issues by testing the Cintiq on another computer. Only now have I been able to save enough money to get a new iMac and test the display on this Catalina system. Before I switched over, all the issues remained. The only dif...
- Thu 9. Jul 2020, 09:40
- Forum: Pen Displays
- Topic: Battery on ExpressKeys Remote
- Replies: 14
- Views: 6274
Re: Battery on ExpressKeys Remote
OK I finally have a new computer attached to my Cintiq. I can NOW confirm this issue still remains even though I have worked on the new connection for some 2 weeks. Twice it has told me the device is low on battery, even though the Remote was at 87% and the warning light below was not on. So, someth...
- Fri 3. Jul 2020, 07:44
- Forum: Pen Displays
- Topic: Screen jumps and flickers!!
- Replies: 10
- Views: 2841
Re: Screen jumps and flickers!!
OK, this seems to have cleared since a) I cleaned out my old iMac, and the temperature wasn't getting excessive, and b) I put my Cintiq on my new iMac.
I will check to see if any of the other issues occur and report back.
I will check to see if any of the other issues occur and report back.
- Fri 3. Jul 2020, 06:53
- Forum: Pen Displays
- Topic: iMac 2019 and Cintiq
- Replies: 2
- Views: 658
Re: iMac 2019 and Cintiq
Hi
Thanks for that. I already have the USB plugged in from the previous set-up. I just wanted to know what was required to swap out the Thunderbolt connector that was on my iMac Late 2015.
I got one of the lead adaptors and I am now working on the new set-up.
Thanks
Rob
Thanks for that. I already have the USB plugged in from the previous set-up. I just wanted to know what was required to swap out the Thunderbolt connector that was on my iMac Late 2015.
I got one of the lead adaptors and I am now working on the new set-up.
Thanks
Rob
- Thu 2. Jul 2020, 12:52
- Forum: Pen Displays
- Topic: iMac 2019 and Cintiq
- Replies: 2
- Views: 658
iMac 2019 and Cintiq
Hi I have been using my Cintiq 27QHD with my Late 2015 iMac for the past two years, and apart from the recorded issues has been working OK. I have now upgraded my iMac to a 2019, and the Thunderbolt port is different. My tech guy tells me I need a display port to type C adaptor. Is this the only ada...
- Tue 5. May 2020, 12:43
- Forum: Pen Displays
- Topic: Screen jumps and flickers!!
- Replies: 10
- Views: 2841
Re: Screen jumps and flickers!!
Hi
I believe I have found it #CAS-1452872-P7W3R4
I believe I have found it #CAS-1452872-P7W3R4
- Mon 4. May 2020, 15:48
- Forum: Pen Displays
- Topic: Screen jumps and flickers!!
- Replies: 10
- Views: 2841
Re: Screen jumps and flickers!!
Not that I am aware of.
The site just said that I had sent the message.
Rob
The site just said that I had sent the message.
Rob
- Thu 30. Apr 2020, 09:27
- Forum: Pen Displays
- Topic: Screen jumps and flickers!!
- Replies: 10
- Views: 2841
Re: Screen jumps and flickers!!
Hi again Is support on furlough? I wrote over a week ago and no reply. This issue is getting worse and worse. It can't be the pen sensor as it happens when I use my mouse on websites. The only commonality is when the GPU is warm/hot, and this is when it occurs. But it has been spiking at 79ºC for ov...