Customer Support:

Upgrading to Mac OS 10.14 Mojave? A new driver has been released. Check the Wacom Desktop Center for the update notice. However, a new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here:

Wacom Drivers:
September 2018: New drivers released version Driver 6.3.31-4 for Windows and Driver 6.3.31-4 for Mac OSX, with various bugfixes. Download drivers and release notes here:

Error Message: "<DNL> Lorem ipsum iunctus tabula haud diutius laboris. Est mortuus. Absentis. Kaput."
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Search found 1 match

by cintiq16prouser
Sat 23. Sep 2017, 10:49
Forum: Pen Displays
Topic: Cintiq Pro 13 - Wacom Desktop Centre Not Detecting
Replies: 15
Views: 10529

Re: Cintiq Pro 13 - Wacom Desktop Centre Not Detecting

Same problem here. Was using link with cintiq pro 16 and MacBook Air 2015. During pen firmware update an error occurred “write error” (translation from my native language). After reboot Wacom desktop center doesn’t detect device. Tried: - reinstall Wacom drivers - plugged to win 10 notebook where it...

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