Wacom Customer Support page: https://support.wacom.com/

Product Registration:
Please register our products on https://www.wacom.com/register
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Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Touch not working correctly after Driver 6.3.33-5 update for Mac:
http://forum.wacom.eu/viewtopic.php?f=11&t=2581

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

European Warehouse Inventory:
The European team will be doing inventory from the 27th to the 29th of March. This means that short delays will repairs, order shipping and refunds will occur. We expect to get back to normal schedule on the 1st of April.

Search found 2 matches

by Kurihiri
Wed 11. Oct 2017, 19:41
Forum: Pen Computers
Topic: Cintiq Companion 2 - Black Screen, No Backlight
Replies: 16
Views: 18232

Re: Cintiq Companion 2 - Black Screen, No Backlight

Hello, I'm having some trouble with my Cintiq companion 2. The screen has remained black no matter what I try. The screen died while I was drawing and I haven't been able to get it working again. Companion is working? (fan is working) but there is no display on the screen, just black. I tried everyt...
by Kurihiri
Wed 11. Oct 2017, 19:39
Forum: Pen Computers
Topic: Cintiq Companion 2 - Dead screen
Replies: 1
Views: 2364

Cintiq Companion 2 - Dead screen

Hello, I'm having some trouble with my Cintiq companion 2. The screen has remained black no matter what I try. The screen died while I was drawing and I haven't been able to get it working again. Companion is working? (fan is working) but there is no display on the screen, just black. I tried everyt...

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