Wacom Customer Support page: https://support.wacom.com/

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Wacom Drivers:
Latest driver released for Windows (6.3.35-3) and Mac (6.3.35-2). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Mac OS 10.15 Catalina Beta:
https://www.wacom.com/en-us/support?guideId=015-916

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Search found 11 matches

by GerryPacher
Thu 7. Feb 2019, 18:06
Forum: Pen Displays
Topic: wacom 32 display - discoloration / yellow patches
Replies: 2
Views: 293

Re: wacom 32 display - discoloration / yellow patches

Hi - thank you for your reply. I have a iMac, i7, 4.2GHz, Radeon Pro 580 8192MB, Thunderbolt-3 connection to my Cintiq 32. I don't have another connection available but I did contact the customer support. Actually I'm waiting for a feedback. Kind regards, Gerry
by GerryPacher
Fri 1. Feb 2019, 15:00
Forum: Pen Displays
Topic: wacom 32 display - discoloration / yellow patches
Replies: 2
Views: 293

wacom 32 display - discoloration / yellow patches

I have my wacom cintiq pro 32" display around 1 month and I love this device. And yes - I'm wating for the ergo stand as well. But - I have a problem with my display. I just recognized that some area of my display do have light yellow patches. The yellow discoloration is visible with a white or...
by GerryPacher
Thu 30. Nov 2017, 12:43
Forum: Pen Displays
Topic: Cintiq 27 QHD / High Sierra / Brightness Control
Replies: 3
Views: 1887

Cintiq 27 QHD / High Sierra / Brightness Control

Hi

Maybe I'm the only one who has a problem to dim down the brightness on a Cintiq 27QHD / iMac 2017 / high Sierra.

Any idea to solve this problem?
by GerryPacher
Fri 10. Nov 2017, 07:05
Forum: Pen Displays
Topic: Help - Cintiq 27QHD / iMac i7 / 2017 / USB-C
Replies: 0
Views: 722

Help - Cintiq 27QHD / iMac i7 / 2017 / USB-C

Please help!

I'm trying to connect my Cintiq 27QHD to my new iMac i7 / Thunderbolt 3 over diplayport to USB-C Connector.... but my Cintiq goes immediately into the power sleep mode. What do I have to do? I have the newest driver 6.3.25.

Thans for your help
by GerryPacher
Sun 29. Oct 2017, 12:09
Forum: Pen Displays
Topic: 27QHD: touch-zoom in Photoshop cc/2018
Replies: 10
Views: 3738

Re: 27QHD: touch-zoom in Photoshop cc/2018

ok - tested all drivers and 6.3.24 (with high sierra) works for me now.
by GerryPacher
Sun 29. Oct 2017, 12:07
Forum: Pen Displays
Topic: 27QHD - how to change brightness on Mac
Replies: 4
Views: 1139

Re: 27QHD - how to change brightness on Mac

thanks Nicintiq - howe they will show up with a solution. .....
by GerryPacher
Tue 24. Oct 2017, 07:43
Forum: Pen Displays
Topic: 27QHD: touch-zoom in Photoshop cc/2018
Replies: 10
Views: 3738

Re: 27QHD: touch-zoom in Photoshop cc/2018

Just a note: the touch-zoom with two fingers worked perfectly with the version 6.3.15-2 (mac) in Photoshop CC. But it doesn't work with the new driver 6.3.25.

Any suggestions?

Thank.
by GerryPacher
Mon 23. Oct 2017, 14:40
Forum: Pen Displays
Topic: High Sierra
Replies: 2
Views: 1187

Re: High Sierra

Hi - I did the update and everything works fine with one exception. My touch zoom (two fingers) is out of control - way to fast. My old driver worked flawlessly .....
by GerryPacher
Mon 23. Oct 2017, 14:27
Forum: Pen Displays
Topic: 27QHD: touch-zoom in Photoshop cc/2018
Replies: 10
Views: 3738

27QHD: touch-zoom in Photoshop cc/2018

Hi, my touch zoom (two fingers on display) is way to fast / sensitiv. Is there a way to slow it down?
by GerryPacher
Mon 23. Oct 2017, 14:24
Forum: Pen Displays
Topic: 27QHD - how to change brightness on Mac
Replies: 4
Views: 1139

Re: 27QHD - how to change brightness on Mac

Hi, thank you for your feedback. Well, even with the newest driver (6.3.25.2 / mac os high sierra) i get the following error message: "Wacom display settings error. there is a known error in communication with the display.....please turn your table off and back on ....." but it doesn't wor...

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