Same exact problem with a cintiq 13" !
I only read your thread now,
I posted about the same problem few days ago.
viewtopic.php?f=5&t=1100
I contacted Wacom support but still waiting for an answer.
Did you solve it?
Wacom Customer Support page: https://support.wacom.com/
Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011
Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912
Wacom Drivers:
Latest driver released for Windows (6.3.35-3) and Mac (6.3.35-2). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers
Mac OS 10.15 Catalina Beta:
https://www.wacom.com/en-us/support?guideId=015-916
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Drawing software:
If you wondering which software to choose, check the trial versions below:
Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011
Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912
Wacom Drivers:
Latest driver released for Windows (6.3.35-3) and Mac (6.3.35-2). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers
Mac OS 10.15 Catalina Beta:
https://www.wacom.com/en-us/support?guideId=015-916
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Drawing software:
If you wondering which software to choose, check the trial versions below:
Search found 3 matches
- Fri 27. Oct 2017, 12:45
- Forum: Pen Displays
- Topic: 27QHD - how to change brightness on Mac
- Replies: 4
- Views: 1135
- Wed 25. Oct 2017, 09:21
- Forum: Pen Displays
- Topic: Cintiq Pro 13" - Wacom Display settings Error
- Replies: 6
- Views: 3650
Re: Cintiq Pro 13" - Wacom Display settings Error
Hello, thanks for your answer. I'm using driver 6.3.25-2, and firmware says "no update available" so should be up to date. I tried several times to restore settings but problem persists. All the other functions work fine, so USB is well connected I guess. But same error still there and can...
- Tue 24. Oct 2017, 20:36
- Forum: Pen Displays
- Topic: Cintiq Pro 13" - Wacom Display settings Error
- Replies: 6
- Views: 3650
Cintiq Pro 13" - Wacom Display settings Error
Hello! I received my refurbished Cintiq Pro 13" today from the official Wacom store. I have a Macbook Pro Retina Mid 2014, with MacOs Sierra 10.12.6. Everything is working fine except when I want to enter the Display settings in the Wacom Desktop Center, or with the touch key shortcut. The foll...