Wacom Customer Support page: https://support.wacom.com/

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Wacom Drivers:
Latest driver released for Windows (6.3.35-3) and Mac (6.3.35-2). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Mac OS 10.15 Catalina Beta:
https://www.wacom.com/en-us/support?guideId=015-916

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Search found 3 matches

by Nicintiq
Fri 27. Oct 2017, 12:45
Forum: Pen Displays
Topic: 27QHD - how to change brightness on Mac
Replies: 4
Views: 1135

Re: 27QHD - how to change brightness on Mac

Same exact problem with a cintiq 13" !

I only read your thread now,
I posted about the same problem few days ago.
viewtopic.php?f=5&t=1100

I contacted Wacom support but still waiting for an answer.
Did you solve it?
by Nicintiq
Wed 25. Oct 2017, 09:21
Forum: Pen Displays
Topic: Cintiq Pro 13" - Wacom Display settings Error
Replies: 6
Views: 3650

Re: Cintiq Pro 13" - Wacom Display settings Error

Hello, thanks for your answer. I'm using driver 6.3.25-2, and firmware says "no update available" so should be up to date. I tried several times to restore settings but problem persists. All the other functions work fine, so USB is well connected I guess. But same error still there and can...
by Nicintiq
Tue 24. Oct 2017, 20:36
Forum: Pen Displays
Topic: Cintiq Pro 13" - Wacom Display settings Error
Replies: 6
Views: 3650

Cintiq Pro 13" - Wacom Display settings Error

Hello! I received my refurbished Cintiq Pro 13" today from the official Wacom store. I have a Macbook Pro Retina Mid 2014, with MacOs Sierra 10.12.6. Everything is working fine except when I want to enter the Display settings in the Wacom Desktop Center, or with the touch key shortcut. The foll...

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