Wacom Customer Support page: https://support.wacom.com/

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Wacom Drivers:
Latest driver released for Windows (6.3.35-3) and Mac (6.3.35-2). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Mac OS 10.15 Catalina Beta:
https://www.wacom.com/en-us/support?guideId=015-916

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Search found 2 matches

by Kanethy
Wed 25. Oct 2017, 11:16
Forum: Pen Displays
Topic: Cintiq 13HD Pen Is Not Working
Replies: 2
Views: 1476

Re: Cintiq 13HD Pen Is Not Working

Same problem here, the pen doesn't works aswell as any buttons, my tablet is not recognized but the screen appears correctly (same on other computers). I think it's an usb issue...
by Kanethy
Wed 25. Oct 2017, 11:05
Forum: Pen Displays
Topic: Cintiq Pro 13HD No Recognized by Laptop
Replies: 1
Views: 1210

Re: Cintiq Pro 13HD No Recognized by Laptop

Hi, I have the same issue, my computer doesn't recognize my tablet, the screen appears but pen touch and any buttons don't work. Tried everything, the issue should come from the usb connection, but I don't know what to do... help..

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