Wacom Customer Support page: https://support.wacom.com/

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Touch not working correctly after Driver 6.3.33-5 update for Mac:
http://forum.wacom.eu/viewtopic.php?f=11&t=2581

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

European Warehouse Inventory:
The European team will be doing inventory from the 27th to the 29th of March. This means that short delays will repairs, order shipping and refunds will occur. We expect to get back to normal schedule on the 1st of April.

Search found 3 matches

by bandytx
Mon 6. Nov 2017, 07:38
Forum: Pen Displays
Topic: Cintiq 13HD display settings do not detect display!
Replies: 13
Views: 14433

Re: Cintiq 13HD display settings do not detect display!

Can we have an adequate advice\solution, please?
by bandytx
Wed 1. Nov 2017, 11:51
Forum: Pen Displays
Topic: Cintiq 13HD display settings do not detect display!
Replies: 13
Views: 14433

Re: Cintiq 13HD display settings do not detect display!

https://i.imgur.com/KCLe1Xw.png
https://i.imgur.com/uUUESgc.png
Everything is connected, every tool except Wacom display settings are working correctly
by bandytx
Wed 1. Nov 2017, 08:07
Forum: Pen Displays
Topic: Cintiq 13HD display settings do not detect display!
Replies: 13
Views: 14433

Re: Cintiq 13HD display settings do not detect display!

Same here, any advice how to fix it?

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