Wacom Customer Support page: https://support.wacom.com/

Product Registration:
Please register our products on https://www.wacom.com/register
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Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Touch not working correctly after Driver 6.3.33-5 update for Mac:
http://forum.wacom.eu/viewtopic.php?f=11&t=2581

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Search found 5 matches

by tempuserr
Mon 15. Apr 2019, 20:05
Forum: Drivers
Topic: Wacom_touchuser.exe crash on Win 10
Replies: 19
Views: 2622

Wacom Touch User driver suddenly gets all RAM and leads to system crash

From about 2 years I have rare but repeated issue with Wacom Touch User process: once per few weeks it suddenly allocates non limit amount of RAM, which leads to crashing display driver and subsequently to system crash, from which can be restored only by hard reset loosing all unsaved work. If I spo...
by tempuserr
Sun 1. Jul 2018, 11:24
Forum: Pen Tablets
Topic: [Intuos Pro Small] Disable the eraser end?
Replies: 3
Views: 2141

Re: [Intuos Pro Small] Disable the eraser end?

Useless advice.
This only disable eraser clicks, not cursor movement.
by tempuserr
Sat 11. Nov 2017, 20:34
Forum: Pen Tablets
Topic: Area settings always reset after PC resume
Replies: 4
Views: 1100

Re: Area settings always reset after PC resume (aka How to restore Wacom settings silently)

I reverse engineered this little piece of s***. To restore tablet's settings silently without interaction anyone should execute: "%ProgramFiles%\Tablet\Wacom\32\PrefUtil.exe" /restore /silent "<path to your .wacomprefs config file>" There are also other command line parameters fo...
by tempuserr
Wed 1. Nov 2017, 11:59
Forum: Pen Tablets
Topic: Area settings always reset after PC resume
Replies: 4
Views: 1100

Re: Area settings always reset after PC resume

Launching saved *.wacomprefs file indeed works (there is only one confirmation dialog to click). Thanks. It would be great if there will be possible any "quiet" (non-interaction) option. But running "c:\Program Files\Tablet\Wacom\32\PrefUtil.exe" "c:\<path>\Wacom Intuos 5.1 ...
by tempuserr
Wed 1. Nov 2017, 10:48
Forum: Pen Tablets
Topic: Area settings always reset after PC resume
Replies: 4
Views: 1100

Area settings always reset after PC resume

After resume PC (Win 10 x64, latest drivers) from standby my Wacom 5.1 L's preferences - especially mapping area - are almost always reset to full area. The only solution to restore proper area settings I have found is unplug and replug tablet. But I afraid that mini-USB socket in tablet after hundr...

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