Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Search found 9 matches

by Mixuel
Wed 26. Sep 2018, 07:36
Forum: Pen Displays
Topic: Cintiq pro 13 display toggle problem
Replies: 4
Views: 281

Re: Cintiq pro 13 display toggle problem

Installed latest driver today, and OS Mojave also.
For now, this seems to work. Hope it stays this way :)
by Mixuel
Tue 25. Sep 2018, 10:49
Forum: Pen Displays
Topic: Cintiq pro 13 display toggle problem
Replies: 4
Views: 281

Re: Cintiq pro 13 display toggle problem

I have two displays + cintiq pro 13.

Setup: macbook pro 15” with hub. One display with displayport, one with hdmi. Cintiq is not connected to the hub - straight on the mac usb-c ports.

And yes, I’m using cintiq a lot in tablet mode with photoshop cc, without its display.
by Mixuel
Sun 9. Sep 2018, 19:07
Forum: Pen Displays
Topic: Cintiq pro 13 display toggle problem
Replies: 4
Views: 281

Re: Cintiq pro 13 display toggle problem

Oh, and it is apparent on Photoshop CC 2018, forgot to mention.
by Mixuel
Fri 7. Sep 2018, 10:00
Forum: Pen Displays
Topic: Cintiq pro 13 display toggle problem
Replies: 4
Views: 281

Cintiq pro 13 display toggle problem

Can't toggle display - the cursor only jumps on the main screen. I have set display toggle to pen button and using Cintiq in tablet mode. OSX 10.13.6 Wacom driver 6.3.30-2 Other annoying thing is that the "touch on/off" button on Cintiq starts working only after some minutes after starting...
by Mixuel
Thu 9. Nov 2017, 20:41
Forum: Pen Displays
Topic: PC working with Cintiq pro 13
Replies: 5
Views: 953

Re: PC working with Cintiq pro 13

Tried the cintiq with a macbook air 2015 (Sierra). Works fine. Time to buy a new machine.
by Mixuel
Wed 8. Nov 2017, 15:20
Forum: Pen Displays
Topic: PC working with Cintiq pro 13
Replies: 5
Views: 953

Re: PC working with Cintiq pro 13

Still it would be nice to know if someone has had success connecting this with usb-c to a usb-c enabled mainboard in a win10 PC.
by Mixuel
Wed 8. Nov 2017, 15:19
Forum: Pen Displays
Topic: PC working with Cintiq pro 13
Replies: 5
Views: 953

Re: PC working with Cintiq pro 13

The problem here is not in the cables or adapter, I presume, after testing it once again. Everything works fine if I boot the machine and start using the Cintiq. But if I do display toggle from the touch icon or close the lid on the MBP, then the "no signal" will be there sooner or later -...
by Mixuel
Tue 7. Nov 2017, 21:08
Forum: Pen Displays
Topic: PC working with Cintiq pro 13
Replies: 5
Views: 953

Re: PC working with Cintiq pro 13

Ok, my unit is a refurbished Cintiq pro 13, so I guess Wacom should have checked it.
Might be the cable. Resolution is 1080p so it shouldn't be a problem as I normally
use a Eizo with slighly higher resolution with the same computer and same displayport.
by Mixuel
Tue 7. Nov 2017, 18:06
Forum: Pen Displays
Topic: PC working with Cintiq pro 13
Replies: 5
Views: 953

PC working with Cintiq pro 13

I’m considering building a pc. My mbp 2012 won’t work well with cintiq pro 13.’No signal’ very often. Usually works after reboot but not stable... might be driver/high sierra related, who knows. So does anyone use cintiq pro with win10 without issues? What build you guys have? Seems like everyone ha...

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