Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Search found 3 matches

by marucs
Tue 21. Nov 2017, 13:32
Forum: Smartpads
Topic: Bamboo Slate Small
Replies: 2
Views: 1311

Re: Bamboo Slate Small

I am currently in Malta. There is no support office here! This is obviously a software problem in the Slate as the Slate was working perfectly when connected to a different Android Phone and only stopped connecting when I tried to connect it to a different phone. Isn't there another way to get this ...
by marucs
Mon 20. Nov 2017, 20:54
Forum: Smartpads
Topic: Connection could not be established
Replies: 4
Views: 3272

Re: Connection could not be established

Hi Thomas,
I seem to be having the same problem after trying to pair it with a new smartphone. It was working perfectly before. Did you manage to solve the problem and if so it would be kind of you to tell me how it was solved or if someone from wacom can guide me on this. Thank you.
by marucs
Mon 20. Nov 2017, 20:38
Forum: Smartpads
Topic: Bamboo Slate Small
Replies: 2
Views: 1311

Bamboo Slate Small

Hi, I was using my Bamboo Slate A5 on an Android device finely. I tried to pair it on a new device and when paired went on to try it out but it was not working. Now I am trying to pair the pad on my other device and during the pairing process when asked to turn on the Smart Pad, it turns on OK (gree...

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