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Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Touch not working correctly after Driver 6.3.33-5 update for Mac:

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

European Warehouse Inventory:
The European team will be doing inventory from the 27th to the 29th of March. This means that short delays will repairs, order shipping and refunds will occur. We expect to get back to normal schedule on the 1st of April.

Search found 3 matches

by marucs
Tue 21. Nov 2017, 13:32
Forum: Smartpads
Topic: Bamboo Slate Small
Replies: 2
Views: 1641

Re: Bamboo Slate Small

I am currently in Malta. There is no support office here! This is obviously a software problem in the Slate as the Slate was working perfectly when connected to a different Android Phone and only stopped connecting when I tried to connect it to a different phone. Isn't there another way to get this ...
by marucs
Mon 20. Nov 2017, 20:54
Forum: Smartpads
Topic: Connection could not be established
Replies: 4
Views: 3941

Re: Connection could not be established

Hi Thomas,
I seem to be having the same problem after trying to pair it with a new smartphone. It was working perfectly before. Did you manage to solve the problem and if so it would be kind of you to tell me how it was solved or if someone from wacom can guide me on this. Thank you.
by marucs
Mon 20. Nov 2017, 20:38
Forum: Smartpads
Topic: Bamboo Slate Small
Replies: 2
Views: 1641

Bamboo Slate Small

Hi, I was using my Bamboo Slate A5 on an Android device finely. I tried to pair it on a new device and when paired went on to try it out but it was not working. Now I am trying to pair the pad on my other device and during the pairing process when asked to turn on the Smart Pad, it turns on OK (gree...

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