Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Mac OS 10.15 Catalina Beta:
https://www.wacom.com/en-us/support?guideId=015-916

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Search found 5 matches

by darius
Thu 21. Dec 2017, 01:14
Forum: Pen Tablets
Topic: Returned my Intuos, and got a new: Same problem. Now with video.
Replies: 7
Views: 2404

Re: Returned my Intuos, and got a new: Same problem. Now with video.

Hi! Are you using it with usb cable or wireless? My Intuos Pro is lagging when using on bluetooth, its working fine with cable attached. Have you tried other software? Photoshop or Pixelmator (has 30 days trial version)? And make sure you update wacom drivers!
by darius
Thu 21. Dec 2017, 00:31
Forum: Pen Tablets
Topic: Intous Pro 2017 (PTH-660) Bluetooth lag
Replies: 16
Views: 17351

Re: Intous Pro 2017 (PTH-660) Bluetooth lag

Are we going to receive answer from Wacom this year?
by darius
Thu 7. Dec 2017, 16:36
Forum: Pen Tablets
Topic: Intous Pro 2017 (PTH-660) Bluetooth lag
Replies: 16
Views: 17351

Re: Intous Pro 2017 (PTH-660) Bluetooth lag

Dear Wacom, please answer these questions about pth-660:

1) tablet conflicts with iMac BT keyboard and mouse and it cause cursor lag, so have to use it with usb cable attached. How to turn tablet off when not in use?
2) do corner marks have to be illuminated when device is on?

Thank you!
by darius
Tue 5. Dec 2017, 01:27
Forum: Pen Tablets
Topic: Intous Pro 2017 (PTH-660) Bluetooth lag
Replies: 16
Views: 17351

Re: Intous Pro 2017 (PTH-660) Bluetooth lag

No chance not having bluetooth (BT) devices near the computer, as long as your machine is iMac 27" 2017 (BT keyboard and BT mouse). Ok, Intous works fine with the usb cable attached. How to turn it off? Power button with the cable attached doesnt work. And what about those corner marks, do they...
by darius
Sun 26. Nov 2017, 22:19
Forum: Pen Tablets
Topic: Intous Pro 2017 (PTH-660) Bluetooth lag
Replies: 16
Views: 17351

Re: Intous Pro 2017 (PTH-660) Bluetooth lag

Mac os 10.12.6, wacom driver updated to 6.3.25-2, wifi off, bluetooth rssi from -49 to -42 dBm - noticeable lag. With usb cable works fine. Any solution? And one more thing: does the corner marks suppose to be lit? Now just touch ring led is on.

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