Wacom Customer Support page: https://support.wacom.com/

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Touch not working correctly after Driver 6.3.33-5 update for Mac:
http://forum.wacom.eu/viewtopic.php?f=11&t=2581

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

European Warehouse Inventory:
The European team will be doing inventory from the 27th to the 29th of March. This means that short delays will repairs, order shipping and refunds will occur. We expect to get back to normal schedule on the 1st of April.

Search found 2 matches

by foxxxy
Sun 3. Dec 2017, 18:56
Forum: Pen Computers
Topic: mobilestudio 13: no device connected
Replies: 12
Views: 9049

Re: mobilestudio 13: no device connected

@wacom4 It didn't help, I tried multiple reboots and drivers installations also with tablet disconnected during installation, nothing helped. I loaded a backup of old system with old version of drivers and it's working fine, but that's not a real solution I guess.
by foxxxy
Thu 30. Nov 2017, 21:58
Forum: Pen Computers
Topic: mobilestudio 13: no device connected
Replies: 12
Views: 9049

Re: mobilestudio 13: no device connected

Hi all, I have the same problem on Windows 7 Pro, 64 bit. When I go to the Device Manager>Wacom Tablet>Properties I get this message. https://s33.postimg.org/w367z1u33/image.jpg I know for sure the tablet is not faulty, it was working fine today before I installed a fresh system, then it was working...

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