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Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Touch not working correctly after Driver 6.3.33-5 update for Mac:
http://forum.wacom.eu/viewtopic.php?f=11&t=2581

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Search found 15 matches

by ricoholmes
Sun 5. Nov 2017, 13:31
Forum: Pen Displays
Topic: Cintiq 27 QHD Touch - Windows 10 - Green color cast when waking up from sleep mode
Replies: 11
Views: 5128

Re: Cintiq 27 QHD Touch - Windows 10 - Green color cast when waking up from sleep mode

Same issue here and thank you Typehack for your exhaustive reply. On a side node: USB peripherals plugged in via the 27QHD screen "reset" with the screen and any preference may be lost during sleep. Note that this is even with advanced USB sleep settings. Instead: Plug them into the main b...
by ricoholmes
Thu 2. Feb 2017, 09:53
Forum: Pen Displays
Topic: Cintiq 27QHD Touch - Pinch Zoom no longer working
Replies: 52
Views: 24168

Re: Cintiq 27QHD Touch - Pinch Zoom no longer working

Again thank you for your posting Scott. It's good to know these things. I guess I'm lucky in that I don't have the same palm rejection issues with 6.3.17-3 , though that can also be down to individual hand posture, so I wouldn't read too much into that. Wacom: Why is Scott doing your Job ? Why are t...
by ricoholmes
Wed 1. Feb 2017, 13:07
Forum: Pen Displays
Topic: Cintiq 27QHD Touch - Pinch Zoom no longer working
Replies: 52
Views: 24168

Re: Cintiq 27QHD Touch - Pinch Zoom no longer working

Outstanding feedback Scott, thank you. I've steered cleared of updating from 6.3.17-3 until someone can clarify whether it's worth it ("if it ain't broke, don't try to fix it..."). You've definitely saved some frustration - thanks again for jumping on that grenade for us :) On a side note ...
by ricoholmes
Mon 16. Jan 2017, 22:20
Forum: Pen Displays
Topic: Cintiq 27QHD Touch - Pinch Zoom no longer working
Replies: 52
Views: 24168

Re: Cintiq 27QHD Touch - Pinch Zoom no longer working

I'll believe it when I see it (!).. but thank you for the info there :)
by ricoholmes
Mon 9. Jan 2017, 08:55
Forum: Pen Displays
Topic: Cintiq 27QHD Touch - Pinch Zoom no longer working
Replies: 52
Views: 24168

Re: Cintiq 27QHD Touch - Pinch Zoom no longer working

hmm interesting .. running firmware 1.01 on mine apparently. do they do firmware updates ? I've certainly never seen them
by ricoholmes
Thu 5. Jan 2017, 13:08
Forum: Pen Displays
Topic: Cintiq 27QHD Touch - Pinch Zoom no longer working
Replies: 52
Views: 24168

Re: Cintiq 27QHD Touch - Pinch Zoom no longer working

Thank you Scott ! I'll stay clear as well in that case :)
by ricoholmes
Thu 5. Jan 2017, 09:30
Forum: Pen Displays
Topic: Cintiq 27QHD Touch - Pinch Zoom no longer working
Replies: 52
Views: 24168

Re: Cintiq 27QHD Touch - Pinch Zoom no longer working

Superb! Do let us know how it pans out :)
Now I have everything working fine with the 6.3.17-3 drivers I'm reluctant to update unless absolutely necessary.
by ricoholmes
Wed 4. Jan 2017, 18:10
Forum: Pen Displays
Topic: Cintiq 27QHD Touch - Pinch Zoom no longer working
Replies: 52
Views: 24168

Re: Cintiq 27QHD Touch - Pinch Zoom no longer working

I found my older drivers on the site for Wacom Asia: It's a cleaner list of versions too

http://support.wacom.asia/en/tablet-drivers
by ricoholmes
Tue 3. Jan 2017, 13:52
Forum: Pen Displays
Topic: Cintiq 27QHD Touch - Pinch Zoom no longer working
Replies: 52
Views: 24168

Re: Cintiq 27QHD Touch - Pinch Zoom no longer working

@Alasdair - try installing 6.3.17-3 .. it is the ONLY driver that works for me. It works perfectly again now.
(note: be sure to uninstall old drivers and reset first)
by ricoholmes
Mon 2. Jan 2017, 19:42
Forum: Pen Displays
Topic: Cintiq 27QHD Touch - Pinch Zoom no longer working
Replies: 52
Views: 24168

Re: Cintiq 27QHD Touch - Pinch Zoom no longer working

I finally found the solution, thanks to the chaps at Celsys (Clip Studio Paint). For the 27QHD, the ONLY driver that works properly (actually, perfectly!) is 6.3.17-3 Ensure you thoroughly wipe preferences and old drivers along with restart first. Wacom, your dreadful support really does the deserve...

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