Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Mac OS 10.15 Catalina Beta:
https://www.wacom.com/en-us/support?guideId=015-916

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Search found 3 matches

by sixbuttonpad
Fri 4. Oct 2019, 22:10
Forum: Pen Computers
Topic: MSP 16 Discoloured Pixels
Replies: 4
Views: 842

Re: MSP 16 Discoloured Pixels

Hey, So my 4th unit has ended up doing it, to to a relatively small degree but it's still there. I tried to have it RMAed but found out that the warranty was only ever for 90-days (here in America) instead of one year. I know this is a stretch, but I literally just had to ask if Wacom is deeply awar...
by sixbuttonpad
Sat 27. Apr 2019, 01:47
Forum: Pen Computers
Topic: MSP 16 Discoloured Pixels
Replies: 4
Views: 842

Re: MSP 16 Discoloured Pixels

I was actually wondering if Wacom could disclose why this is happening. I've just had 3 exchanges over it, and am on track to have the 4th. I've reached the point where I can spot it in the early stages, so I'm just going to wait for it to get worse over the course of several months and then appeal ...
by sixbuttonpad
Sat 2. Dec 2017, 12:27
Forum: Pen Computers
Topic: MSP16 won't allow touch input when pen is in range.
Replies: 1
Views: 712

MSP16 won't allow touch input when pen is in range.

My MSP16 continues to ignore touch input when the pen is in range even though I've toggled the option in Windows not to do this: http://i67.tinypic.com/2qvtaue.png I also tried shifting to Windows Gestures in this screen, but it had no effect: http://i63.tinypic.com/2znsch0.png My driver version is ...

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