New drivers posted for Mac and Win, version 6.3.25. Now supporting OSX High Sierra. Windows driver 6.3.25-3 is updated to versiob 6.3.25-5 now to fix an issue with the WL Kit. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Search found 2 matches

by RadicalWall
Sun 3. Dec 2017, 14:47
Forum: Pen Computers
Topic: Your device is not connected your computer
Replies: 9
Views: 370

Re: Your device is not connected your computer

Hey I have this same problem but I managed to get it to come back. I went into the device manager and the wacom tablet and did a Roll Back Driver which set it back to driver version 3.8.2.0 and it immediately showed up. Still not sure what happened though!
by RadicalWall
Sun 3. Dec 2017, 14:41
Forum: Pen Computers
Topic: mobilestudio 13: no device connected
Replies: 12
Views: 3439

Re: mobilestudio 13: no device connected

Having the same problem. Had the MSP for less than 12 hours. Worked at first, updated the firmware and windows 10 and now it says no device connected. Did a full reset and it still doesn't work.

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