Wacom Customer Support page: https://support.wacom.com/

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Wacom Drivers:
Latest driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Search found 3 matches

by delali
Mon 4. Dec 2017, 16:43
Forum: Pen Computers
Topic: Your device is not connected your computer
Replies: 18
Views: 10984

Re: Your device is not connected your computer

it's definitely a problem with Firmware or drivers. Many users, like me, have found it after the update. Did you notice Wacom? Thus the system is unusable! mate your better off giving em a call, forum is shit takes forever to get a reply from these guys but took less than 5 min to get a link sent t...
by delali
Sun 3. Dec 2017, 19:49
Forum: Pen Computers
Topic: MSP 13 thinks its a Cintiq Pro/Pen stopped working after update
Replies: 9
Views: 2903

MSP 13 thinks its a Cintiq Pro/Pen stopped working after update

Hi i have been having problems with my new MSP 13 which i got on friday was working fine till i had to update and now pen doesn't work and in my devices tab its says its a Cintiq Pro 13, it even gives me the cintiq pro 13 setup wizard when i reinstall the drivers, i uninstalled and reinstalled the d...
by delali
Sun 3. Dec 2017, 16:34
Forum: Pen Computers
Topic: Your device is not connected your computer
Replies: 18
Views: 10984

Re: Your device is not connected your computer

Hello im having the exact same problem since Friday when i got my msp 13, was working fine till i did updates, now pen doesn't work and "device is not connected", spent my whole Saturday trying to get this thing to work, reinstalled windows and the drivers about 10 times now, even tried th...

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