Wacom Customer Support page: https://support.wacom.com/

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Wacom Drivers:
Latest driver released for Windows (6.3.35-3) and Mac (6.3.35-2). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Mac OS 10.15 Catalina Beta:
https://www.wacom.com/en-us/support?guideId=015-916

Product Registration:
Please register our products on https://www.wacom.com/register
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If you wondering which software to choose, check the trial versions below:

Search found 12 matches

by goddard
Sun 23. Apr 2017, 06:09
Forum: Pen Tablets
Topic: 6-3-21-8 Reintroduces Modifier Keys bug in Photoshop on mac
Replies: 7
Views: 4303

Re: 6-3-21-8 Reintroduces Modifier Keys bug in Photoshop on mac

I'm excited to see what old bugs will be unleashed next. Every driver update is a roll of the dice! Maybe someday they will have working products.
by goddard
Sun 16. Apr 2017, 04:47
Forum: Pen Tablets
Topic: macOS driver 6.3.21-8 makes button shortcut stuck
Replies: 6
Views: 3585

Re: macOS driver 6.3.21-8 makes button shortcut stuck

Yep, I'm actually getting some sticky modifier keys. It's not as bad as it used to be, but still there.
by goddard
Sat 15. Apr 2017, 20:33
Forum: Pen Tablets
Topic: macOS driver 6.3.21-8 makes button shortcut stuck
Replies: 6
Views: 3585

Re: macOS driver 6.3.21-8 makes button shortcut stuck

I'm on a Mac Pro 2013 with Sierra, and I've had the stupid wavy lines and sticky modifiers forever, this latest update seems to have fixed both. I'll keep you updated if I see anything ugly come back. Are you guys both in Sierra?
by goddard
Sat 18. Mar 2017, 01:28
Forum: Pen Tablets
Topic: When will Wacom fix the problem of wavy lines on Mac Os Sierra?
Replies: 1
Views: 1643

Re: When will Wacom fix the problem of wavy lines on Mac Os Sierra?

This is my #1 issue as well. Still not fixed. Still makes the tablet unusable for any line work. Wacom, please fix this immediately!
by goddard
Fri 10. Feb 2017, 21:39
Forum: Pen Displays
Topic: Cintiq Performance on Sierra (Jagged Lines)
Replies: 16
Views: 10708

Re: Cintiq Performance on Sierra (Jagged Lines)

Yes, this still exists. Wacom has finally recognized the problem and said they are working with Apple, but it's still terrible. It's frustrating because Sierra has been available as a beta for many many months, I wish Wacom would have recognized and worked toward resolving this issue a long time ago...
by goddard
Wed 8. Feb 2017, 08:41
Forum: Pen Displays
Topic: Release notes! Way to go Wacom
Replies: 1
Views: 1668

Re: Release notes! Way to go Wacom

YES, keep doing this, and thank you for acknowledging the wavy line bug. You have no idea what it means to have your issue simply be acknowledged. Now you just need to fix it ;)
by goddard
Fri 20. Jan 2017, 10:29
Forum: Pen Displays
Topic: 6.3.20-8 Wavy lines but not 6.3.18-4 in Sierra
Replies: 4
Views: 3543

6.3.20-8 Wavy lines but not 6.3.18-4 in Sierra

Hey Wacom, if this wavy line is an Apple issue, why does 6.3.18-4 not produce wavy lines in Sierra on my 2013 Mac Pro?
Please look into this!
6.3.20-8 Has wavy lines but fixes sticky modifier keys
6.3.18-4 Has sticky modifier keys but no wavy lines
by goddard
Thu 12. Jan 2017, 11:13
Forum: Pen Displays
Topic: Cintiq Performance on Sierra (Jagged Lines)
Replies: 16
Views: 10708

Re: Cintiq Performance on Sierra (Jagged Lines)

Image

This is terrible...
by goddard
Sun 8. Jan 2017, 11:53
Forum: Pen Displays
Topic: Cintiq Performance on Sierra (Jagged Lines)
Replies: 16
Views: 10708

Re: Cintiq Performance on Sierra (Jagged Lines)

Does anyone have anymore news or updates on this? I'm having the same issue and it's driving me insane. I'm considering restoring my computer to before the latest OS update when this wasn't an issue and then not updating again. Nope, nothing has changed, I check the driver site every day. If you ar...
by goddard
Fri 6. Jan 2017, 08:26
Forum: Pen Displays
Topic: Cintiq Performance on Sierra (Jagged Lines)
Replies: 16
Views: 10708

Re: Cintiq Performance on Sierra (Jagged Lines)

I have the EXACT same results the only driver that corrects the jagged lines is 18-4, the latest 20-4 fixes sticky keys but still has jagged lines. This is a nightmare!

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